Bill Kay Chevrolet - Service Center

Service Friendly and courteous service associates. Prices are fair. It would be nice if loaner vehicles were available to use if service is one day or long Friendly and courteous service associates. Prices are fair. It would be nice if loaner vehicles were available to use if service is one day or longer!! More

Service it self was good but..... they scratched my car The car was brought in for a recall and this went perfect. They completed the job on time with no cost to me. The issue was that they must have w The car was brought in for a recall and this went perfect. They completed the job on time with no cost to me. The issue was that they must have washed my car in their car wash. There must have been some rocks stuck in the towels because my car now has more then 20+ chips in the paint on the hood and roof all in the drivers side. I have never taken my car to a car wash and know that the chips were not there before. All the chips line up in the same general area down my car so this is the only explanation for the chips. More

Service Brought the car in for a tire issue, which was resolved. They also did an alignment and performed a recall. Suggested I keep an eye on the rear brakes Brought the car in for a tire issue, which was resolved. They also did an alignment and performed a recall. Suggested I keep an eye on the rear brakes, as they would need to be replaced some time in the future. Price was reasonable and I would go back there again More

Very Good Customer Service I called the Service Dept opened for business to make sure my vehicle was registered for service. Jaime was my service rep and was very pleasant & res I called the Service Dept opened for business to make sure my vehicle was registered for service. Jaime was my service rep and was very pleasant & responsive to my vehicle issue. She followed up about 2 hrs later & problem was diagnosed with action plan in place. It was a battery issue, however wanted to perform additional testing to make sure that was the entire issue. Jaime called back in early afternoon to provide an update & final disposition including several minor recommend preventative maintenance items. Again, she was very pleasant to speak with. I introduced myself in person when picking up my vehicle and she extended her wishes for a safe trip home, knowing I was from out of town. I would highly recommend them for servicing your vehicle needs!! More

Felt pressured this time Felt pressured to do expensive flushes that were not an issue when there a month ago. I think they looked at mileage then suddenly I need more service Felt pressured to do expensive flushes that were not an issue when there a month ago. I think they looked at mileage then suddenly I need more services More

Oil change Everything was good nice people I would come back closer to my home the price is a little high but to get good service your going to pay Everything was good nice people I would come back closer to my home the price is a little high but to get good service your going to pay More

Service Center comes through. Got the best service from your employee Jamie. My window switch broke and my window was stuck down. She got me in right away and got my window up. The Got the best service from your employee Jamie. My window switch broke and my window was stuck down. She got me in right away and got my window up. The new part needed to be ordered and once it came in, got me in right away again. Jamie was real easy to work with. Great experience. More

Friendly and fast Funny, but I enjoy bringing my car in for service! Friendly, informative and fast. This group is “top-notch”! They are happy to explain all aspects Funny, but I enjoy bringing my car in for service! Friendly, informative and fast. This group is “top-notch”! They are happy to explain all aspects of the issue and supply alternatives. Highly recommend! More

Great work, excellent communication My experiences with Bill Kay and Mark and Lara have been excellent workmanship and communication from the service department. I was updated daily and My experiences with Bill Kay and Mark and Lara have been excellent workmanship and communication from the service department. I was updated daily and work was performed on time. More

Awesome Great service,y always have a great experience i been using your service since i have mi first trailblazer in 2003 .can expect less for a great dealer Great service,y always have a great experience i been using your service since i have mi first trailblazer in 2003 .can expect less for a great dealer. More