Bill Kay Chevrolet - Service Center

too long for an oil change I was at the dealer on Saturday, October 19 for an oil change and tire rotation. It took almost 3 hours. really? and I made an appointment. Disappoint I was at the dealer on Saturday, October 19 for an oil change and tire rotation. It took almost 3 hours. really? and I made an appointment. Disappointing. Not sure I'll come back. More

Great Have purchased all my cars and trucks from bill Kay Chev over the past years since moving back from Arizona in 1997. God Bless! Peace Be With You! Have purchased all my cars and trucks from bill Kay Chev over the past years since moving back from Arizona in 1997. God Bless! Peace Be With You! More

Very professional and friendly We always have a pleasant experience. Service is great! Price is reasonable might only be a couple dollars more, but at least at the dealer is done ri We always have a pleasant experience. Service is great! Price is reasonable might only be a couple dollars more, but at least at the dealer is done right. More

Jaime Rocks! I took my truck in for a factory recall for the brakes. Jaime Hesenflow was my service advisor. Jaime is an outstanding advisor. Not only is she kn I took my truck in for a factory recall for the brakes. Jaime Hesenflow was my service advisor. Jaime is an outstanding advisor. Not only is she knowledgeable about what needs to be done, but she genuinely cares about the customer. She is a model employee. Kind, considerate, caring, even though she is doing 5 things at once. If Chevy were to a training video on how to be a service rep., this is the person to pick. Since it was a recall, it was free. The brakes work fine. They also checked my wheel alignment for free. Couldn’t be happier with this service. More

Service dept Everything went good price was reasonable and quick . No problems and would bring my car back to bill kay chevrolet again in the future thanks Everything went good price was reasonable and quick . No problems and would bring my car back to bill kay chevrolet again in the future thanks More

Excellent, very friendly My first visit there, and I can honestly say the service department was incredible. Everything I asked them to do was done above and beyond. My first visit there, and I can honestly say the service department was incredible. Everything I asked them to do was done above and beyond. More

They do what is required I am actually quite disappointed in this location. I took my car in to get fixed for a radio that just stopped working to find out it was due to crapp I am actually quite disappointed in this location. I took my car in to get fixed for a radio that just stopped working to find out it was due to crappy GM software. While my car was getying the radio fixed someone ran a screwdriver down my fendor, leaving a massive scratch. It took over two weeks to get my car in to have the fendor fixed and they broke my mirtor, which still has not bern repaired. More

Oil Change/Tire rotation Basic service request was well met. No issues but since we waited it took a while, but they have a service for those who cannot wait. Basic service request was well met. No issues but since we waited it took a while, but they have a service for those who cannot wait. More

Air Vent Motor and Breaks replaced! I was having a problem with the air vent motor chattering. Laura in service setup my appointment and maintenance inspection. Jose S. found that my br I was having a problem with the air vent motor chattering. Laura in service setup my appointment and maintenance inspection. Jose S. found that my break pads and rotors were in need of replacement soon, so I decided to have all the work done at once. I had 80k miles on these break parts and Jose S. caught the wear on his diligent inspection. Thank you to all who attended to my needs. My car is not serviced anywhere else but Bill Kay. More

Great experience with some questions My trans died in my truck, it was towed in and looked at rather quickly. Once it was determined to be under warranty I was given a loaner which was a My trans died in my truck, it was towed in and looked at rather quickly. Once it was determined to be under warranty I was given a loaner which was a great help, especially over a holiday weekend. The trans module fried the torque converter and some internals and was rebuilt. I was informed when it was ready. When I picked it up Jamie was great. I did notice on my way home that after a trans rebuild, alignment and rotation that the tire pressures were never set and it was never test driven. It had 1 Mike more than it got towed in with. Overall I’m happy with the results but was kind of surprised that it hadn’t been driven More