Bill Kay Chevrolet - Service Center

Service department and delivery of vehicle When I picked up my 2009 Chevy Trailblazer there's absolutely no gas in the vehicle my son had his 2012 Chevy Malibu work done at your service depart When I picked up my 2009 Chevy Trailblazer there's absolutely no gas in the vehicle my son had his 2012 Chevy Malibu work done at your service department they replaced some solenoid for about 260 some odd dollars the car was running rough that did not help it very much they claimed we needed spark plugs and it could be some other little items I had brought it to my mechanic and he found a vacuum hose was off and that's how the problem so I'm not sure if the thing we had repaired needed to be replaced so I cannot recommend your service and I cannot recommend your dealership More

Volt Check-up Mark in service is a professional. His knowledge and experience shines through. It was a pleasure working with him and I do recommend working with Mar Mark in service is a professional. His knowledge and experience shines through. It was a pleasure working with him and I do recommend working with Mark. More

Good service done quickly I was able to get my truck into the service center the next day after I called for an appointment. The time worked out for me as well. I was told the I was able to get my truck into the service center the next day after I called for an appointment. The time worked out for me as well. I was told the service would take about an hour and a half, but it was completed in just an hour. The cost was exactly what was initially quoted. More

Excellent Service Outstanding service, extremely friendly people. I have been a customer for more than 15 years, I went to another dealership once and it was the worst Outstanding service, extremely friendly people. I have been a customer for more than 15 years, I went to another dealership once and it was the worst thing that ever done. More

recall complete There was a recall on my Chevy Trax. I was told it would take about 3 hours to complete. Blake had me in and out in record time (about 65 minutes). There was a recall on my Chevy Trax. I was told it would take about 3 hours to complete. Blake had me in and out in record time (about 65 minutes). Service was fast and excellent. I have been going to this service department since I bought my car at this dealership in 2016. All the service department employees are very polite, courteous and honest. Keep up he good work.. More

Good service and fast service Because passed service was very good. I’m a return customer if i’m Pleased with service I go back That’s the way it is. Thanks for taking good care o Because passed service was very good. I’m a return customer if i’m Pleased with service I go back That’s the way it is. Thanks for taking good care of my vehicles. More

too long for an oil change I was at the dealer on Saturday, October 19 for an oil change and tire rotation. It took almost 3 hours. really? and I made an appointment. Disappoint I was at the dealer on Saturday, October 19 for an oil change and tire rotation. It took almost 3 hours. really? and I made an appointment. Disappointing. Not sure I'll come back. More

Great Have purchased all my cars and trucks from bill Kay Chev over the past years since moving back from Arizona in 1997. God Bless! Peace Be With You! Have purchased all my cars and trucks from bill Kay Chev over the past years since moving back from Arizona in 1997. God Bless! Peace Be With You! More

Very professional and friendly We always have a pleasant experience. Service is great! Price is reasonable might only be a couple dollars more, but at least at the dealer is done ri We always have a pleasant experience. Service is great! Price is reasonable might only be a couple dollars more, but at least at the dealer is done right. More

Jaime Rocks! I took my truck in for a factory recall for the brakes. Jaime Hesenflow was my service advisor. Jaime is an outstanding advisor. Not only is she kn I took my truck in for a factory recall for the brakes. Jaime Hesenflow was my service advisor. Jaime is an outstanding advisor. Not only is she knowledgeable about what needs to be done, but she genuinely cares about the customer. She is a model employee. Kind, considerate, caring, even though she is doing 5 things at once. If Chevy were to a training video on how to be a service rep., this is the person to pick. Since it was a recall, it was free. The brakes work fine. They also checked my wheel alignment for free. Couldn’t be happier with this service. More