Bill Kay Chevrolet - Service Center

Repaired a check engine light and front end alignment Blake explained the issue and kept me informed so I could drive my car until the needed parts come in. I feel confident it will be repaired correctly Blake explained the issue and kept me informed so I could drive my car until the needed parts come in. I feel confident it will be repaired correctly and appreciated his time More

Good promptly service Jamie helped me at bill jay Lisle and was a lot of help in getting my reimbursement for a repair. Still waiting for the check but appreciated. Jamie helped me at bill jay Lisle and was a lot of help in getting my reimbursement for a repair. Still waiting for the check but appreciated. More

Check engine light and a burned out front headlight Wireless signal so weak I couldn’t do any work on my laptop. Waiting room small and average in all ways. Pricing for services exhorbitant. Wireless signal so weak I couldn’t do any work on my laptop. Waiting room small and average in all ways. Pricing for services exhorbitant. More

Good Service Good service but the shuttle needs to go back and forth, if shuttle was back and forth- i would be happy bill kay chevrolet.. that's how i see it Good service but the shuttle needs to go back and forth, if shuttle was back and forth- i would be happy bill kay chevrolet.. that's how i see it More

25,000 mile check up They did 25,000 mi. wheel rotate, alignment, oil change filter etc. Everyone was great to me and the price was right.It was a wonderful experience They did 25,000 mi. wheel rotate, alignment, oil change filter etc. Everyone was great to me and the price was right.It was a wonderful experience More

Great service Marc Handmaker was very helpful. I was never made aware in the past services that I have had there that I should have had my vehicle serviced at 25,0 Marc Handmaker was very helpful. I was never made aware in the past services that I have had there that I should have had my vehicle serviced at 25,000 miles. He also showed me how to find my oil gauge. I had been looking at the wrong thing. Very helpful. More

The service was excellent from start to finish I brought the car in for service and a problem with the side detection system. Marc took all my info he gave me estimation on the cost an would check I brought the car in for service and a problem with the side detection system. Marc took all my info he gave me estimation on the cost an would check to see if the issue was covered by my warranty and it was. He had a problem of fine the replacement part and called me to see if they could keep the car overnight. I had no problem with keeping the car over night and thank him for keeping informed. I got another call from Mar about 6:30 PM say they had got the part the car would be ready for the next day. Marc put in some long hours that day and I would like to once again thank Marc and the service department for the excellent service . Ray Townsend More

Oil change Mark was excellent. Explained everything, patient with my questions, and took care of a warranty repair I didn’t yet even know about. Overall Mark was excellent. Explained everything, patient with my questions, and took care of a warranty repair I didn’t yet even know about. Overall cost and speed was better than I expected, and makes me doubt that I would ever want to go to jiffy lube again More

You keep sending me surveys when I haven’t been to the deale Please send me a survey after I’ve actually had the car serviced. But so far the service has been exceptional when I did have the car serviced. Please send me a survey after I’ve actually had the car serviced. But so far the service has been exceptional when I did have the car serviced. More

Great care Great customer care, convenient scheduling of appointment. I love that they wash the cars after the appointment is complete. Service writer was clear Great customer care, convenient scheduling of appointment. I love that they wash the cars after the appointment is complete. Service writer was clear about necessary vehicle services required. More