Bill Kay Chevrolet - Service Center

Marc, my service writer was helpful,professional and knowledgeable. I was please with the turn around time for my service. I was pleasantly surprised on the final cost, it was comparable with non deale knowledgeable. I was please with the turn around time for my service. I was pleasantly surprised on the final cost, it was comparable with non dealer shops More

Jaime is the best at customer service and explaining every detail with empathy to the customer! This isn’t easy when dealing with huge repair costs to the customer service and every detail with empathy to the customer! This isn’t easy when dealing with huge repair costs to the customer service and More

This dealership and service center was very helpful, timely, and communicative. I would definitely recommend them! timely, and communicative. I would definitely recommend them! More

The service team at Bill Kay Chevrolet is by far one of the best customer service teams you can ever meet. Extremely friendly and focused on responding your car issues. Communicates often which help you the best customer service teams you can ever meet. Extremely friendly and focused on responding your car issues. Communicates often which help you plan your days and week. Great job!!! More

Service was good and accommodating, price was fair and wait was reasonable. I liked the status report. wait was reasonable. I liked the status report. More

The service was performed promptly and the inspection found several items that were addressed immediately. found several items that were addressed immediately. More

The service department is always courteous and responsive. Blake did a great job keeping me updated and suggesting other services for my car. responsive. Blake did a great job keeping me updated and suggesting other services for my car. More

The gentleman who assisted me went above and beyond to ensure I got the necessary locks on my wheels replaced so I was now provided a key to them. When I got the vehicle I was never given a key and never ensure I got the necessary locks on my wheels replaced so I was now provided a key to them. When I got the vehicle I was never given a key and never even noticed the locks on the wheels. He tried all avenues available to ensure I didn’t leave without having a key in case something happened in the near future where the wheels would need to be removed. More

First experience at Bill Kay Chevrolet. Nothing exceptional about the service department at this dealership. Nothing exceptional about the service department at this dealership. More

I haf only GM cars for 30 years. When I had 2012 Chevy Equinox and serviced it in your dealership- everything was OK. Two years ago I wanted to upgrade thre car to Traverse. I was to When I had 2012 Chevy Equinox and serviced it in your dealership- everything was OK. Two years ago I wanted to upgrade thre car to Traverse. I was told that the wait was 6-8 month and they would call me when it is available. Nobody ever called me. I switched to Nissan and drove off with new Pathfinder right away. I drive by past your half empty parking lot quite often and do not have any desire to come back. More