Bill Kay Chevrolet - Service Center

Blake and John were excellent. Professional and thorough. Explained issues and solutions. Appreciated their expertise. The car was clean and work completed as Blake explained. Explained issues and solutions. Appreciated their expertise. The car was clean and work completed as Blake explained. More

Service was good, Covid precautions lacking The service done on the car was fine. No complaints. However, the employees were very lax as to Covid recommended precautions. Few wore masks, no use The service done on the car was fine. No complaints. However, the employees were very lax as to Covid recommended precautions. Few wore masks, no use of hand sanitizer before handing papers to me for signature, no cleaning of door handles. I waited outside in the heat instead of using the waiting room as I had no confidence in the cleanliness of the room. More

No social distancing people in waiting room with masks on and your employees come and sit next to them and talk your hand sanitizers smell like they were made with dirty socks and your employees come and sit next to them and talk your hand sanitizers smell like they were made with dirty socks More

Lara was outstanding. My car was owned jointly with my late husband, Joe as the contact person. She changed all the contact information for me. So greatly appreciated. late husband, Joe as the contact person. She changed all the contact information for me. So greatly appreciated. More

Brought my 2001 corvette in for ac repair. John did a great job fixing it. Blake was nice and helpful. They put plastic on steering wheel and seats which was nice. I also appreciated them parking car ind great job fixing it. Blake was nice and helpful. They put plastic on steering wheel and seats which was nice. I also appreciated them parking car indoors when it was finished. Thank you David Baer More

Always a positive experience when dealing with employees/management! Everyone,from the boss on down, is very helpful and courteous. I'm very happy that I chose Bill Kay Chevrolet to do business wi employees/management! Everyone,from the boss on down, is very helpful and courteous. I'm very happy that I chose Bill Kay Chevrolet to do business with! More

The best service department around from the director Tom to service consultant Blake you can not find a better team to work with they are #1. to service consultant Blake you can not find a better team to work with they are #1. More

Great experience as always! And the service writer Marc did a great job getting the work done and ensuring it was cost effective by dealing with the warranty coverage for me!! did a great job getting the work done and ensuring it was cost effective by dealing with the warranty coverage for me!! More

Sold me an extended warranty. When It came to get car fixed I found out I don’t have proper documentation for oil changes since I did them myself. So no warranty They have no prof or evidence it’s fixed I found out I don’t have proper documentation for oil changes since I did them myself. So no warranty They have no prof or evidence it’s a oil problem but if it needs oil then you have to prove with very detailed recipes first before making a claim No one opened the engine up to see what’s actually wrong. Noise comes from inside engine so it must need oil. So without actual receipt listing the exact oil and filter purchased with a date matching the oil change reset downloaded by OnStar no warranty My fault because I didn’t see this stipulation in the 5 pages of ultra fine print. Paid extra to get the best warranty which turned out to be no warranty. All I remember is being told by sales is I am 100% covered Adding insult to injury I had to pay $160 for someone to listen to the car and tell me I am no covered. I don’t believe they even opened the hood More

Once again, my experience at Bill Kay Chevrolet was fantastic! My car was immediately taken back for service, and all the work was completed ahead of schedule! My car was returned meticulously clean, a fantastic! My car was immediately taken back for service, and all the work was completed ahead of schedule! My car was returned meticulously clean, and I was back on my way in no time. Thank you all for working so hard to always exceed my expectations! More