Bill Kay Chevrolet

Good, could be better We, my brother and I, came in because of the price in the online search. It was very upsetting to find out that the rebates that were part of that pri We, my brother and I, came in because of the price in the online search. It was very upsetting to find out that the rebates that were part of that price was misleading as no one person could qualify for them. Other than that, the misinformation between what was told to my brother by GM and the finance person regarding rewards points was really upsetting to him. Mike D was a great salesman, very helpful. The car is great. Love it. It has handled well in snow. I have an urge to wrap it in bubble wrap because of other drivers! More

Quick and reliable service Very happy with the service at Bill Kay chevy. Will continue using their auto/parts service. I would highly recommend them to anybody looking for top Very happy with the service at Bill Kay chevy. Will continue using their auto/parts service. I would highly recommend them to anybody looking for top notch sevice. More

Zero communication Drove 3 hours for a cash purchase that took 3.5 hours. No communication from sales staff during our visit. The deal was worked out over the phone, how Drove 3 hours for a cash purchase that took 3.5 hours. No communication from sales staff during our visit. The deal was worked out over the phone, however, they snuck in a. $500 “inspection” fee tonthe purchase price. I questioned and the salesman said “yeah I should have been more clear on that” doesn’t the dealer inspect the cars before even selling it?? Then after 2 hours and 45 min when I asked how much longer it would be I got attitude from that person and then tried to talk to the sales manger and got a little attitude from him. At that point I was done. On the way home a tire went flat, my wipers blew off, the heat stopped working, and the remote to the car fell about and would not work. That’s after a $500 inspection? I could go on and elaborate but do not think I need to. More

Excellent, quick service Jamie said my oil change, for which I had made an appointment, would be 1hour, 15 minutes. As I had my infant daughter, this concerned me. I was quit Jamie said my oil change, for which I had made an appointment, would be 1hour, 15 minutes. As I had my infant daughter, this concerned me. I was quite pleasantly surprised when name was called only 25 minutes later! She even went over future service needs and prices. Well played, Jamie H. More

As advertised-Classic 1964 Impala SS 409 My experience was a good one and the car when received was as advertised. I dealt with Gary Baggett, Sales Person and later with the Sales Manager, R My experience was a good one and the car when received was as advertised. I dealt with Gary Baggett, Sales Person and later with the Sales Manager, Rick Peterson and in the end had several conversations with the owner, Bill Kay who answered all of my questions and concerns. I would recommend this dealer to anybody looking for a nice classic-antique vehicle. D. Huston More

I was treated well. Everyone was very friendly, even the peo Enjoyed my experience at the dealership. I was treated well by the salesperson (Spencer Shipley). I felt the Business Manager (Jesse Lopez) did a grea Enjoyed my experience at the dealership. I was treated well by the salesperson (Spencer Shipley). I felt the Business Manager (Jesse Lopez) did a great job explaining all the details. I feel I received a very good deal and I am sure I will be happy for many years with this car. More

Three headlights in two years They have horrible customer service. They don’t fix things properly. I went back 3 times for them to change headlight. You have to take off front bump They have horrible customer service. They don’t fix things properly. I went back 3 times for them to change headlight. You have to take off front bumper to change it, which is extra money.. so why does it go out in less than two years? Then I asked for them to check something else out and they forgot to, did it as I was leaving, and said I could come back to get it fixed for another $170. They don’t even try to work with you when you tell them that you have been there for multiple times for the same problem. They still charge you and still make you sit for hours on end. This is a terrible place and will not be going back. More

Excellent experience Great experience. Jose was responsive and always got back to me timely. I dread buying cars, but this was such a good experience, I will not dread i Great experience. Jose was responsive and always got back to me timely. I dread buying cars, but this was such a good experience, I will not dread it the next time and go straight to Bill Kay and see Jose. More

Seevice Service was great. Staff very friendly and helpful. Service experience was a very positive one. Waiting area was clean and comfortable. Will definaely Service was great. Staff very friendly and helpful. Service experience was a very positive one. Waiting area was clean and comfortable. Will definaely use Bill Kay for our fleet’s service provider. More

Scheduled maintenance They were very efficient and courteous My car was done within the promised time. It always is a nice experience. I would recommend Bill Kay They were very efficient and courteous My car was done within the promised time. It always is a nice experience. I would recommend Bill Kay More