Bill Kay Chevrolet
Lisle, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Amazingly Awesome! From the moment I walked in everyone was pleasant and polite. They took care of my problem in a timely manner. The waiting area was clean and the coff From the moment I walked in everyone was pleasant and polite. They took care of my problem in a timely manner. The waiting area was clean and the coffee was fresh.. More
Great representation and no sales pressure Found car online. Looked just like the photos in person! Talked with joe in classics and was great to work with. No sales pressure either Found car online. Looked just like the photos in person! Talked with joe in classics and was great to work with. No sales pressure either More
Worst Service Ever I would give this experience 0 stars if it was an option, We had the deal all set up before we arrived at the dealership to pick up the car, which I would give this experience 0 stars if it was an option, We had the deal all set up before we arrived at the dealership to pick up the car, which turned out to be a 4 hour visit (even though we told Connor that we had somewhere to be). He told us we were no longer eligible for the promotion that had been arranged. He then came back with numbers that were overstated and we had to correct him. We ended up having to put more money down and increasing our monthly payments, which as a returning customer was very disappointing. At one point, he let us go on his computer to look up something. He left us there unattended on his computer after just giving him all of our personal information. The security measures were horrible. I looked all around and saw computers unattended and not locked. I do not feel comfortable having my personal information in their system. After completely screwing up the deal, he then told us we still had one more car payment left on the current car. This was completely insane, as he forgot to mention this all day and when I asked him about it he did not say we owed the money. At this point we did not even want to go through with the deal. We did end up going through with it, after waiting an insane amount of time to get the deal done. Once the paperwork was complete, he did not even show us anything in the car. In the past, they have always walked us through the vehicle. This time, Connor just seemed like he wanted us to be gone and showed us absolutely nothing. This was a very frustrating experience and I am not sure that I will return there for another vehicle. Horrible service and horrible security!!! We tried to contact Jennifer who we also spoke with to talk to about our experience and she never returned any of our contacts. VERY DISAPPOINTING. More
Efficent. Good communication In a matter if hours we had our deal established. The salesman was very helpful and accommodating. We knew what we wanted and he was able to obtain th In a matter if hours we had our deal established. The salesman was very helpful and accommodating. We knew what we wanted and he was able to obtain the car and have it ready in approximately a little over 24 hours. We have purchased 3 cars for ourselves and two for a daughter. Very pleased with sales and service More
Courteous, Friendly & Professional. My experience at Kay Chevrolet was a very positive experience. My sales person, Jose Sales was courteous, friendly and professional. Mark Anderson in My experience at Kay Chevrolet was a very positive experience. My sales person, Jose Sales was courteous, friendly and professional. Mark Anderson in finance was also friendly and professional and was able to take care of my needs and answer my questions. I was pleased with my experience. I would definitely recommend Kay Chevrolet to any prospective customer. More
Oil change done in a timely manner and service was given an inspection report that showed all good. Mgr explained that may need to watch brske liners. Was sati done in a timely manner and service was given an inspection report that showed all good. Mgr explained that may need to watch brske liners. Was satisfied More
Great Experience! Great experience! The saleman here were very friendly and not pushy. If you are in the market for a car I would highly recommend coming and seeing eit Great experience! The saleman here were very friendly and not pushy. If you are in the market for a car I would highly recommend coming and seeing either Paul D or Tom M. Both are very knowledgeable and willing to work with you for the best deal. More
Good experience Great customer service. Staff was very friendly. Great selection of used and new inventory at reasonable prices. Wait time not to bad. Very quick. Tha Great customer service. Staff was very friendly. Great selection of used and new inventory at reasonable prices. Wait time not to bad. Very quick. Thanks More
Customer Service Connor McDermott is an asset to your organization. Great experience working with him. Answered all my questions, helped me set up my phone for direc Connor McDermott is an asset to your organization. Great experience working with him. Answered all my questions, helped me set up my phone for directions in the new car. More
Great Service Visit The service writers all made an effort to greet, me even though they were busy with other tasks. The car was finished in the time that was quoted and The service writers all made an effort to greet, me even though they were busy with other tasks. The car was finished in the time that was quoted and I was informed about some other issues that needed to be done. Lara included a cost estimate which is greatly appreciated. More