Bill Kay Chevrolet

Excellent Dales Experience My husband and I came in to look at a pre-owned Buick Encore for our daughter. Our salesman, Connor McDermott was very knowledgeable and friendly. He My husband and I came in to look at a pre-owned Buick Encore for our daughter. Our salesman, Connor McDermott was very knowledgeable and friendly. He made our car purchasing experience very pleasant. Would come back to BillKay Chevrolet and Connor for our next car purchase. More

Comfortable experience, Worked with Demi on line to set up a visit , truck was sitting out front for test drive as told. Was given Dave in Sales department to work with , ea Worked with Demi on line to set up a visit , truck was sitting out front for test drive as told. Was given Dave in Sales department to work with , easy going . No pressure. Good experience all around More

Easiest used car buying experience yet I did my research online before visiting the dealership. We went on a Saturday, mid-morning. We were helped almost immediately by Jose Salas. He was f I did my research online before visiting the dealership. We went on a Saturday, mid-morning. We were helped almost immediately by Jose Salas. He was friendly and brief and within 10 minutes of being there, I was sitting in the car I had come to see. I was able to go out and test drive the car alone. I brought up a couple of concerns about the car when I returned and Jose answered my questions to the best of his ability. I didn't feel pressured and spent some time asking more questions, going over numbers, negotiating and finally, I was happily on my way to my new vehicle. I offered that I would like to pay outright for the car and was told that would be ok. After some more conversation, I was told that I could only use my debit card for half the amount. The other half would have to be in cash or cashier's check. I was a little unhappy about this as I felt that as a business, there should be a) an expectation that you're going to pay fees as the price of doing business and b) a certain level of trust between the dealership and the customer. I mean, I did just give them all of my information. But I complied with what I was told was their "policy" and left the dealership to retrieve cash. In under 3 hours, we had signed, sealed and they delivered my car, fresh and newly plated. I drove away very satisfied. More

Could of done better I was able to get the loan and car I came in for ..I had a rather complicated situation..that being said I was somewhat disappointed with the lack of I was able to get the loan and car I came in for ..I had a rather complicated situation..that being said I was somewhat disappointed with the lack of customer service..such as; salesperson did not go over 1 thing about the car..let alone show me..anyway I love the car but customer service was lacking! More

Volt recall The took me in relatively quick and although I had to leave the car, they supplied transportation to/from. The service tech was very helpful. The o The took me in relatively quick and although I had to leave the car, they supplied transportation to/from. The service tech was very helpful. The only negative is they usually wash the car at each service, but they did not this time. More

Great Dealership!!! I love Bill Kay Chevrolet. In and out in a short period of time. Sales and Service are EXCELLENT! Would not buy from anyone else. Love my Chevy Equin I love Bill Kay Chevrolet. In and out in a short period of time. Sales and Service are EXCELLENT! Would not buy from anyone else. Love my Chevy Equinox. Thanks Bill Kay!! More

Very friendly hard working I have been trying to find a car and Conner was very helpful with making sure that I get the car I wanted to get I have been trying to find a car and Conner was very helpful with making sure that I get the car I wanted to get More

First car Shopping for my first car was definitely an experience. The salesman was on his game the whole time and gave us a great deal too. Shopping for my first car was definitely an experience. The salesman was on his game the whole time and gave us a great deal too. More

Great Experience The process of buying a new car at Bill Kay could not have been easier. Spencer was extremely pleasant to work with, he showed only the cars that woul The process of buying a new car at Bill Kay could not have been easier. Spencer was extremely pleasant to work with, he showed only the cars that would work with my budget and answered all my questions clearly and concisely. Everyone at Bill Kay were very friendly and helpful. Overall it was a great experience. I highly recommend Bill Kay for anyone looking to purchase a new car. More