Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Chevrolet
Lisle, IL
2,111 Reviews
Among Chicago car dealers, there is one that truly stands out: Bill Kay Chevrolet, a family-owned dealership that has been serving the Chicago area for more than fifty years. In our first half-century, we’ve earned a reputation for having a wide selection of new and used cars, the best pricing and deals, and trustworthy service. Thanks to these things, we’ve attracted the best and most loyal customers in the Chicago area, whom we always treat like VIPs.
We own the Bank so Everyone Drives! We take in all trades, and offer Top Dollar! We stock on average 500 new and pre-driven cars at all times. The Best Prices, the Best Selection, The Best Service, and the Best Finance.
Bill Kay Chevy - Easy to Find, Tough to Beat!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,111 reviews
July 07, 2019
Great truck buying experience The whole car buying experience was no hassle great people to do business with haven't tried service yet but I'm guessing that will be the same experi The whole car buying experience was no hassle great people to do business with haven't tried service yet but I'm guessing that will be the same experience sales person Paul Degrazia was very helpful look him up More
by Mike L
Verified CustomerEmployees Worked With
Dean Bonavolante, Paul Degrazia
July 05, 2019
Good experience The service rep had my information and was ready with the special of the day for the service I needed. Friendly and somewhat quick, though I brought a The service rep had my information and was ready with the special of the day for the service I needed. Friendly and somewhat quick, though I brought a book to tide me over. More
by MKING369
Employees Worked With
Jaime Hesenflow, Wesley Davis, tech
July 04, 2019
Lemon Car broke down the day after I bought it. It has been in the repair shop for a week now. I believe it needs a new engine. Car broke down the day after I bought it. It has been in the repair shop for a week now. I believe it needs a new engine. More
by carless
Employees Worked With
Dean Bonavolante
July 01, 2019
Good experience From the time I expressed interest in a vehicle online and left my contact information, I immediately received a friendly call. The reception gentlema From the time I expressed interest in a vehicle online and left my contact information, I immediately received a friendly call. The reception gentleman, Celester, was great. He was courteous and friendly. Once I met with my salesman, David Shearer, he was equally nice. He was knowledgeable about the vehicle during the test drive. And when we began paperwork for the purchase, he gave me freshly popped popcorn 🍿 and bottled water. My purchase kept him there late, beyond the close of business, but he stayed and showed me some key points about my vehicle after the purchase. Also, he switched some important things from my old vehicle to my new one, like my window sticker and my I-Pass. He also followed up with me the following day. More
by Lexi
Employees Worked With
Celester, David Shearer, Jesse Lopez
June 27, 2019
Treated disrespectfully by Chris Schaeffer. The one star is based on the question of whether I would recommend your service center. Lara was a very nice woman who worked through some of my sche The one star is based on the question of whether I would recommend your service center. Lara was a very nice woman who worked through some of my scheduling needs to help me make a service appointment. The service technicians who worked on handling the recall parts were thorough and skilled .. removing the entire dash and reinstalling with no trace. My experience with your dispatcher/ service consultant Chris Schaeffer, however was so disappointing, to say the very least that I will not only not recommend your dealership for anything, I may reach out to people I know who are car shopping and give them caution with my story. I received several alerts that there was an urgent recall on the Takata airbags. I have since moved and the dealer I purchased the car from originally is quite far, so I thought I would try Bill Kay as it was in my new neighborhood. When I returned to pick up my car after the service was completed, I asked Mr. Schaeffer if he could talk to me about the gaurantee of of the new airbags working, as I had heard some people had been told by other dealerships that they could not. Evidently he didn't know the answer so he became defensive, rude and dismissive, telling me they were a dealer, not the airbag manufacturer and said Takata had gone out of business. How did that answer my question? He further referenced that it's like if I bought things from McDonald's and tried to sell them...I wouldn't really be McDonald's. What? That was some ingenious mansplainlng. Misogynistic behavior and attitude is definitely not acceptable. More
by A. Masone
Employees Worked With
Chris Schaeffer, Lara Boudreaux
June 25, 2019
Very friendly and pretty quick service I love the folks at Bill Kay! Always so friendly and helpful! Just a great experience. Always answer any questions thoroughly and able to help! I love the folks at Bill Kay! Always so friendly and helpful! Just a great experience. Always answer any questions thoroughly and able to help! Thank you! More
by Zjsmom
Employees Worked With
Lara Boudreaux
June 21, 2019
Bill Kay Service Exceptionally courteous and knowledgeable staff I left some personal belongings in the loaner vehicle and they had basically retrieved them before I Exceptionally courteous and knowledgeable staff I left some personal belongings in the loaner vehicle and they had basically retrieved them before I requested them to search Really appreciate their extended efforts More
by b
Employees Worked With
Service staff not listed
June 21, 2019
Transparent and easy to work with Connor was a joy to work with, he offered honest, accurate answers to direct questions and in the end we ended up with a new Traverse. I would highly Connor was a joy to work with, he offered honest, accurate answers to direct questions and in the end we ended up with a new Traverse. I would highly recommend Connor and Bill Kay. More
by Sam M
Employees Worked With
Pam, Internet Sales and Bill Doer, Finance , Connor McDermott
June 17, 2019
Lied to by salesman Promised 2 keys to car, only gave me one Was told that you had a silver Corolla for sale and got there to find a gray car. There is a difference! Promised 2 keys to car, only gave me one Was told that you had a silver Corolla for sale and got there to find a gray car. There is a difference! More
by Gar1
Employees Worked With
Dean Bonavolante, Demi Aguilar, Noah Petrusevski
June 15, 2019
Easy to deal with From start to finish, my experience with this dealership was very good. My salesman was Conner McDerrmott and he was very easy to work with and very a From start to finish, my experience with this dealership was very good. My salesman was Conner McDerrmott and he was very easy to work with and very accommodating and patient to my questions and needs. More
by Dan C.
Employees Worked With
Connor McDermott, Jesse Lopez
