Bill Kay Chevrolet

Stay away from Bill Kay Chevrolet if you know what's good for you. Went here to buy a vehicle advertised as pre-certified which basically means they did full 176 point inspection and therefore it was warrant for you. Went here to buy a vehicle advertised as pre-certified which basically means they did full 176 point inspection and therefore it was warranted for an additional twelve months by the dealer. When we sat down to cut the deal the salesman tries to upcharge me $2,500 over the advertised price for the pre-certification. This is a slimy practice that dealers use to line their pockets. Certification just like anything else listed in the advertisement is included in the price. Otherwise it would be false advertising. Don't fall for this kind of stuff. List price plus title, tax, and transfer is all you should pay for unless you, the buyer, specifically ask for add-ons. More

Very helpful and pleasant experience over all. Everyone had a smile the entire time making us feel welcome and happy to be there. Everyone had a smile the entire time making us feel welcome and happy to be there. More

We have bought several vehicles from Bill Kay Chevy and always had a great experience from the test drive all the way through taking title and exploring finance options. Everyone is friendly and informativ always had a great experience from the test drive all the way through taking title and exploring finance options. Everyone is friendly and informative. In this case Kevin Fortman was attentive and helpful through the entire process. I am confident we will return again. More

Roger was very responsive and great with communication. I explored many different options for my new Tahoe and all at Bill Kay were very helpful along the way. Would absolutely go back to Bill Kay Chevy I explored many different options for my new Tahoe and all at Bill Kay were very helpful along the way. Would absolutely go back to Bill Kay Chevy in the future. More

had a great buying experience with roger at bill kay. easy to work with, upfront and great communcation. I felt valued and respected while I was at the dealership to test drive and pick up my new vehicle easy to work with, upfront and great communcation. I felt valued and respected while I was at the dealership to test drive and pick up my new vehicle. they definetely made the 2 1/2 drive well worth it. Thanks again, Roger and the team at Bill Kay Chevrolet. More

The salesman who took care of me was very professional and was able to answer all my questions without “talking to his manager “ Great follow-up by phone and email. and was able to answer all my questions without “talking to his manager “ Great follow-up by phone and email. More

Roger was very easy to work with and made the deal go quickly and see less. quickly and see less. More

I would strongly recommend AGAINST doing business with them, as the experience that I had with Billy Kay Chevy cannot be described as anything other than a disappointment. We had worked with Xavier to ord them, as the experience that I had with Billy Kay Chevy cannot be described as anything other than a disappointment. We had worked with Xavier to order a new Equinox LS. When we ordered the car, he had advised us that the order might not be fulfilled until the next model year started being produced. Before both he and I signed a "purchase agreement" for the car, I had asked if the price listed on the agreement was the price I would pay when the car was delivered. He assured me that it would be. Fast forward over 15 weeks when the car was finally able to be picked up, and this "purchase agreement" was not honored. Xavier had backed out of the appointment I had made with him 10 minutes before the start of the meeting, forcing me to work with a salesman I had no interaction with before - Jose. During our conversation with Jose, I was pressured to sign paperwork immediately. I noticed that the price of the car on the paperwork in front of me was higher than the purchase agreement that Xavier and I had signed. Jose told me that the purchase agreement was not actually, in fact, a purchase agreement as labeled, but merely an 'order agreement'. When I brought this up, Jose told me that I can either accept that price or walk away from the car, which he said would let him sell the car to someone else for "three or four thousand above MSRP". He also informed me that he was essentially doing us a favor ever ordering a lowly Equinox LS in the first place, as they don't want to use one of their few allotments on a car like that. I walked away from signing anything that day as the car had still not been delivered. The next day when the car was delivered, Xavier texted me that the car had arrived and asked, and I quote, "are we selling it to someone else or do you still want it", which I found incredibly unprofessional coming from someone who had not been willing to meet with me the previous day. I ultimately bought the car because I would have had to wait another 15 weeks to get a car ordered from another dealership, which is undoubtedly something the sales team knew through their dishonest and borderline predatory business dealings. Through my dealings with the sales team, they demonstrated a failure to communicate or talk straight with me. The initial time estimate for the delivery of the car was 8-10 weeks. At the 10-week mark of waiting, I called Xavier for an update on the delivery time of the vehicle. He told me that it would be “on the longer side of 10 weeks”, seemingly unwilling to admit that his initial delivery estimate was way off. I could not recommend dealing with this sales team, and absolutely refuse to do any further business with them. More

Great first-time buying experience at Bill Kay! Associates were professional and helpful throughout the whole process. Associates were professional and helpful throughout the whole process. More

I have purchased a few cars over the years from Bill Kay Chevy. When I went to purchase my latest car, I went to other Chevy dealers in the area and found them not to be as friendly or willing to work with Chevy. When I went to purchase my latest car, I went to other Chevy dealers in the area and found them not to be as friendly or willing to work with me to answer my questions. I would return to Bill Kay to purchase my next vehicle. More