Bill Kay Chevrolet

Everything about my visit was "Great" except for the following: - Closing with the finance person took longer than expected because print ribbons needed to be found then changed and then because for the following: - Closing with the finance person took longer than expected because print ribbons needed to be found then changed and then because the printer malfunctioned. There is the opportunity here to be assured everything is fully functional to service the customer in the most expedient process possible. This isn't a black-eye...just an opportunity to be better. - I rated "Price" as "Good" because I'm never sure if I've received the best deal possible. Based on my purchasing the vehicle the "Price" was ultimately, acceptable. Gary More

I came to Bill Kay today under duress. My car had overheated on I-88, and had to be towed into Bill Kay. While waiting for the tow truck, I called the service department, and asked Rich if I could ha overheated on I-88, and had to be towed into Bill Kay. While waiting for the tow truck, I called the service department, and asked Rich if I could have the car dropped off there, which he said would be fine. Upon arrival, we talked about what had happened on the highway, and I asked if there were any rental places nearby. He proceeded to call one, but there was no answer. He then suggested that I let him look at it, to determine whether the repair could be completed today. After inspection, Rich and another mechanic determined that the problem was catastrophic, and offered me repair options. After consideration, I decided that it would be better to pursue purchasing another car. Rich then had Bill Buresch come over to talk to me. I explained my situation, including finances, to Bill. He told me to take a look at the pre-driven vehicles and see if I could find one that interested me. I did find a 2012 Impala that appealed to me, and told Bill. He gave me the keys, and let take a test drive. Upon completion of the test-drive, we discussed the possibility of me being able to afford the car. I told him the range that I could afford per month, and he came back with an offer that I could not refuse. We started the process and I was on my way to getting a replacement for my dead car. Due to technological difficulties, there was a substantial wait until the deal was consummated. During this period, I met with Eric Jones, who outlined some other optional items for me to consider. He explained them clearly and thoroughly, raising my interest. He told me the prices, and I told him of the limits to my spending. Eric responded by giving me a discount that enabled the monthly payment to stay within my means. During the 4 hours that I was there, Rich, Bill and Eric all took the time to talk to me, keeping appraised of where we were at in the process, and telling me how much I would like my "new" car. I sincerely appreciate the time and efforts that Rich, Bill & Eric extended to me today. It made a high-stress situation into a tolerable day. Thank You More

Had a great experience will the staff at Bill Kay Chevrolet. They were very helpful and mindful of my needs and wants. The price of the vehicle was comparable to those in the area, We weren't hassled Chevrolet. They were very helpful and mindful of my needs and wants. The price of the vehicle was comparable to those in the area, We weren't hassled or pressured they took time to make sure we were happy with our decision.. Very respectable dealership. More

I worked with Bill Baresch, whom I found to be very professional and understanding of my needs and interests. Along with Jason K., I was able to get the car I wanted along with a very fair price for my professional and understanding of my needs and interests. Along with Jason K., I was able to get the car I wanted along with a very fair price for my trade- in without any of the usual stress and frustration that goes along with traditional car purchasing. I was also taken through the service department and introduced to members of the service team, and I was very impressed with the size and cleanliness of the maintenance area. I would recommend Bill Kay Chevrolet for a car purchase. More

Everyone was very friendly. I was able to walk out with the car I wanted and I am very happy with my purchase. Thank you and the popcorn was also good. the car I wanted and I am very happy with my purchase. Thank you and the popcorn was also good. More

I had a very pleasant experience with Bill Kay Chevrolet and with my sales person Ryan. I had a minor music vibration problem and took it in and they took care of it fast. I would recommend Bill Kay to frie and with my sales person Ryan. I had a minor music vibration problem and took it in and they took care of it fast. I would recommend Bill Kay to friends and family. More

Bill was great. We emailed back and forth for a couple of weeks, before making our decision. This is the 2nd car we have bought through Bill. He is not pushy and is very polite and easy to work with. O of weeks, before making our decision. This is the 2nd car we have bought through Bill. He is not pushy and is very polite and easy to work with. Our experience was hassle free. We bought the car on a Friday night. as we drove home the tire pressure light came on. We took in for service the next day and were in and out in a few minutes. More

Best experience ever. My sale person not only had knowledge about. The cars,but he was pleasant ,funny edy to talk to. He let me ask any questions that can to my mind. He answer all my questions with knowledge about. The cars,but he was pleasant ,funny edy to talk to. He let me ask any questions that can to my mind. He answer all my questions without making me feel inferior. I would recommend all my friends to goes to bill Kay Chevrolet for their next car purchased.i was not disappointed.. More

Don't let his youth fool you, Eric Pieroni is a knowledgeable salesman who was never pushy and was able to sell us the Chevy Cruze we test drove at a price that was right for our budget. We intende knowledgeable salesman who was never pushy and was able to sell us the Chevy Cruze we test drove at a price that was right for our budget. We intended on buying used, but with the deal on the new Cruze we were given, it was a no brainer. Thank you Eric Pieroni, Eric Jones, and Mark Bowling, for making this a hassle free purchase. More

This was the best car buying experience we have ever had. Everyone was so friendly, so professional and so knowledgeable! We will definitely be back again!! Everyone was so friendly, so professional and so knowledgeable! We will definitely be back again!! More