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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.5
726 Reviews
Call Service Center (630) 984-4578

726 Reviews of Bill Kay Buick GMC - Service Center

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October 12, 2023

Nick was in contact with me the while my car was in there.. Did a great job More

by heneghanann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Candre
Report | Print
Oct 13, 2023 -

Bill Kay Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

October 05, 2023

Scott and the team at Bill Kay Buick impressed me with their integrity and hard work to resolve the issues on the original purchase and to restore the smile on my nephews first car. More

by Jandockett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Caldwell, Scott Spisak
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Oct 05, 2023 -

Bill Kay Buick GMC responded

Mrs. Anderson I think we spoke last month about your nephew, You explained to me that you wanted to look into to trading him out off the vehicle if possible because the vehicle was back in service for a different issue. Please let me know who in sales spoke with you? Call me Donnie Jorman customer relations at 630 969 3200 ext 1221.

October 03, 2023

All right. Always a good experience when I deal with the car doctor in Downers Grove More

by mdesonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Nicholas Candre
Report | Print
Oct 03, 2023 -

Bill Kay Buick GMC responded

From the car doctor and the entire staff we thank you!!!!

September 27, 2023

My first service was smooth. Drop off and pick up was easy and hassle free. More

by BHANSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Sep 27, 2023 -

Bill Kay Buick GMC responded

Hi, your wonderful feedback and rating mean a lot to us.

September 21, 2023

I like go to gmc Buick to have my car serviced . The service dept is so helpful. More

by susan.specht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giovanonni, Brian Wilson, Victoria Delgado, Joe Haga, Nicholas Candre
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Sep 21, 2023 -

Bill Kay Buick GMC responded

susan.specht thank you for your kind words and fantastic star rating!!!

September 20, 2023

They handled my issue fast and got me out the door with my new rim. More

by luisorozco32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado, Nicholas Candre
Report | Print
Sep 20, 2023 -

Bill Kay Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience!

September 17, 2023

Had to pay to fix engine light problem after 3 weeks when I purchase the vehicle I think I shouldn’t have to pay but I did that’s the inly thing I didn’t like More

by mvucinic20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado, Nicholas Candre
Report | Print
Sep 18, 2023 -

Bill Kay Buick GMC responded

Please mvucinic20 if you would like to call me I want to here more about your engine light issue. Donnie Jorman Customer relations 630-969-3200 ext.1221

September 14, 2023

Always a pleasure to deal with Brian in service. Always gets me in and out for service to my GMC. No complaints More

by vegasman711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Sep 18, 2023 -

Bill Kay Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience!

September 03, 2023

It was a good experience! All questions were answered in a timely manner! Thank you! More

by NN3131
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Candre
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Sep 04, 2023 -

Bill Kay Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience!

August 30, 2023

I didn't have an appointment but I was able to drop my car off and it was repaired the next day. I was called each time they found new problems. More

by GILROSESTEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio
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