Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Bill Kay Buick GMC - Service Center
Downers Grove, IL
721 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
721 Reviews of Bill Kay Buick GMC - Service Center
Sort by
July 21, 2011
terrible! I went to Bill Kay to have a recall fixed on my car. While it was there they chose to wash it in 100 degree weather with cold water. This cause a 12 inch long crack in my winsheild that they refuse car. While it was there they chose to wash it in 100 degree weather with cold water. This cause a 12 inch long crack in my winsheild that they refuse to fix! They said if they fixed it, it would cost me $200! When I finally got my car home, it wouldn't turn off! I called the dealership to tell them what was going on and they said that it wasn't their problem! I am disgusted with their service and their treatment of my car. I would have been better off not having it fixed at all. I wish that I could give Bill Kay Buick less that a one star rating. More
by katerpillar22
Employees Worked With
Bill, Ron
