Bill Kay Buick GMC - Service Center

Sierra repair Took my 2018 Sierra in for a check engine light. Onstar scheduled the appointment for the following day and I would receive a call from the dealership Took my 2018 Sierra in for a check engine light. Onstar scheduled the appointment for the following day and I would receive a call from the dealership, but never received a call. Also, There were no loaner vehicles available. More

Came in for oil change and check over. Fast and courteous service, explained repair options and cost. Made certain all necessary maintenance was properly done. Checked tires and brakes as I Fast and courteous service, explained repair options and cost. Made certain all necessary maintenance was properly done. Checked tires and brakes as I will be driving across country next week. More

Bad Fix Was supposed to fix a rubber piece hanging off the bumper and all they did was zip tie it and it’s still hanging down Was supposed to fix a rubber piece hanging off the bumper and all they did was zip tie it and it’s still hanging down More

Warranty covered repair Service providers were friendly, respectful and timely. Vehicle serviced with no surprises, no laundry list of additional work needed and no hidden f Service providers were friendly, respectful and timely. Vehicle serviced with no surprises, no laundry list of additional work needed and no hidden fees. Nice, comfortable facility. More

Ken H I have used Bill Kay Buick GMC to service my Buick for many years. Mostly oil changes Always found there service to be excellent. No complaints on I have used Bill Kay Buick GMC to service my Buick for many years. Mostly oil changes Always found there service to be excellent. No complaints on service. More

Amazing Radio wasn’t working properly and to fix it was going to take a couple of days. Chris provided me with a rental until my car was done. Also made sever Radio wasn’t working properly and to fix it was going to take a couple of days. Chris provided me with a rental until my car was done. Also made several phone calls keeping me updated on the process. More

It was a great experience Thanks to Mike he’s always helpful and informative about your vehicle and honesty before trying to sell you so THANKS Mike always my choice of service Thanks to Mike he’s always helpful and informative about your vehicle and honesty before trying to sell you so THANKS Mike always my choice of service More

Excellent customer service Mike is very knowledgeable and always pleasant to deal with he seems like he enjoys his job and takes care of his customer by recommending what to do Mike is very knowledgeable and always pleasant to deal with he seems like he enjoys his job and takes care of his customer by recommending what to do and sometimes not do. He keeps me coming back. More

Had oil leak repair inspected and head light replaced Service staff is friendly and knowledgeable. Mike always give honest advice on the necessary repair recommendations. Mike is the reason for my repea Service staff is friendly and knowledgeable. Mike always give honest advice on the necessary repair recommendations. Mike is the reason for my repeat service business. More

Great service Mike provided great service, and is the reason I come to get service at this dealership. I will definitely come back because of his service. Mike provided great service, and is the reason I come to get service at this dealership. I will definitely come back because of his service. More