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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.4
738 Reviews

738 Reviews of Bill Kay Buick GMC - Service Center

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January 08, 2019

Great Took my truck for maintenance and they were great. Truck is running smooth and couldn’t be happier with the service they provided for me. More

by Acadia,Gino84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Vaughan
January 07, 2019

Great service and speedy turn around. Everyone was courteous and explained all necessary work and costs upfront. Purchased my Buick here and have never regrett More

by debra_walker663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Vaughan
January 07, 2019

Courteous service Service desk is prompt and courteous. Customer waiting area is comfortable. They are upfront about maintenance and repairs made on my car. I had bot More

by AGnHinsdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning, Chris Ruffalo
January 05, 2019

Service I am very happy with the service here. Every time that I bring my car in for service Mike Manning takes very good care of me. The service department More

by NORTHWESTERNFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
January 03, 2019

Service my wife car Mike Manning is super . I been a customer for 40 years at this dealership. When it was Borg Pontiac. I’ve bought servers cars there and had them all s More

by igodfather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning, Randy Petersen, Chris Ruffalo, Zack Vaughan
January 02, 2019

Basic oil change and tire rotation Dealership was great at getting my car in for an oil change and tire rotation in short notice. Oil change went fine but they did not rotate my tires. More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Manning
December 31, 2018

Service Appointment I had appointment for oil change & tire rotation & service person noticed I was at 20,000 miles on my odometer so suggested I get the 20,000 mile chec More

by 2BUSY2-RAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zackary Vaughan/632*W*
December 31, 2018

Very helpful Excellent service, loved being able to pick an appointment online. They were ready when I arrived, very pleasant to work with. Clean, comfortable wait More

by BABALOO9071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Vaughan
December 31, 2018

Sloooow I took my car in for an oil change and tire rotation. 1-1/2 hours later, it was done. That is with an appointment. That is far too long for such a sim More

by brownzeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cannot remember the name
December 31, 2018

Oil change Customer service was great. Professional, courteous. Was a very effecient experience. Mike Manning was the service rep, who was friendly and made the More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
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