Bill Kay Buick GMC - Service Center
Downers Grove, IL
738 Reviews of Bill Kay Buick GMC - Service Center
Great Service I purchased my car used online and needed a few things checked. I was provided a loaner vehicle during my service visit. Everyone was very courteous t I purchased my car used online and needed a few things checked. I was provided a loaner vehicle during my service visit. Everyone was very courteous throughout my time at the dealership. My inspection was completed to my satisfaction and I will definitely return when the time comes for my vehicle to be serviced again. Great Experience. More
Warranty work performed on new 2017 Buick Lacrosse. Work done was on time and completed on time as previously agreed to. Will always use James as my technician. on new 2017 Buick Lacrosse. Work done was on time and completed on time as previously agreed to. Will always use James as my technician. More
First class Chris had excellent customer service, awesome to see people take such pride in their job. He was upfront and honest and delivered on what he said he w Chris had excellent customer service, awesome to see people take such pride in their job. He was upfront and honest and delivered on what he said he would More
Unfinished oil change Recently forgot to tighten screws to support bracket after changing oil. Bracket partially fell off while driving and dragging on ground. Was a mistak Recently forgot to tighten screws to support bracket after changing oil. Bracket partially fell off while driving and dragging on ground. Was a mistake but could have had catastrophic damage to my vehicle if it was caught on something and bent the underneath by my front passenger tire. The dealer was honest and did offer a free oil change, but not 100% sure i trust it to go back. More
Very Excellent Service My service is always quick and thorough. They completely explain everything to me about what is needed for my car. They don't push products and serv My service is always quick and thorough. They completely explain everything to me about what is needed for my car. They don't push products and services on me. They just give me the available options and make them easy to make. More
A+ Service! Take my car to Mike Manning for seevice since i bought it. He is always professional, friendly & efficient. Would recommend him and the Service Dept t Take my car to Mike Manning for seevice since i bought it. He is always professional, friendly & efficient. Would recommend him and the Service Dept to ither Buick owners. A+! More
Great servie I called in the morning and they were able to get My car in for oil change later that same day-great service! Thank you I called in the morning and they were able to get My car in for oil change later that same day-great service! Thank you More
Had to modify and change dates; Bill Kay was accommodating. Easy online appointment made. But then I had to add services; Bill Kay made immediate change. I had to change date; I was able to make change online Easy online appointment made. But then I had to add services; Bill Kay made immediate change. I had to change date; I was able to make change online and Bill Kay was accommodating to my new date/time. More
Awesome Service Department Team. This is the Best GM Dealer in Illinois. Every employee is very nice and very Patient. Mike in the Service Department is the best. This is home away This is the Best GM Dealer in Illinois. Every employee is very nice and very Patient. Mike in the Service Department is the best. This is home away from home to me. ?. More
Bill Kay Service - Great In the past I would use independent mechanics for service, but had a hard time finding one that was competent and trustworthy. I started visiting Bil In the past I would use independent mechanics for service, but had a hard time finding one that was competent and trustworthy. I started visiting Bill Kay service for oil changes and it just mushroomed from there. They have continually addressed any problems with my car properly and to my satisfaction! My car gets a wash at each visit, there are loaner cars, shuttle service, and periodic mailed promo discounts. I recommend Bill Kay Service. More