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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.4
747 Reviews
Call Service Center (630) 984-4578

747 Reviews of Bill Kay Buick GMC - Service Center

Sort by
April 02, 2024

Jennifer & Scott did a great job servicing my car. I would recommend using Bill Kay GMC. More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio, Jennifer Rocio
Report | Print
April 02, 2024

Jennifer & Scott did a great job servicing my car. I would recommend using Bill Kay GMC. More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio, Jennifer Rocio
Report | Print
March 27, 2024

Checking in and out was easy; there was no issues whatsoever with anything John's very accompdating and very pleasant More

by jayne_rvr
Recommend Dealer
Yes
Employees Worked With
John Petrie, John Petrie
Report | Print
March 25, 2024

Disappointing customer seevice. ..I hope the new manger improves things I havent decided if I will be a returning customer More

by ejrn1991
Recommend Dealer
No
Employees Worked With
John Petrie, John Petrie
Report | Print
March 16, 2024

Everything was great. I will be back. Facility was comfortable and everyone was very helpful More

by Bueghly
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio, Jennifer Rocio
Report | Print
Mar 20, 2024 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out!

March 13, 2024

Excellent service. Listened to my needs. Highly recommended. I will tell my friends and family that Bill Kay is the best More

by rolf0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Petrie, Payton Burke, John Petrie
Report | Print
Mar 13, 2024 -

Bill Kay Buick GMC responded

Hi, thank you for the high star rating!

March 07, 2024

I needed keys programed for my 2010 Buick Lacross. Service people were professional and tended to my needs. More

by advantage110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Burke
Report | Print
Mar 08, 2024 -

Bill Kay Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful!

February 17, 2024

Service personnel were very helpful and the work was completed as promised waiting room was very clean More

by caseyhalinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Payton Burke
Report | Print
Feb 19, 2024 -

Bill Kay Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction!

February 16, 2024

It was a bit of a long wait. The accommodations made it a smooth trip. More

by jepting9
Recommend Dealer
Yes
Report | Print
Feb 16, 2024 -

Bill Kay Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful!

February 12, 2024

No follow through. Problems since day 1. Now a recall notice and bring my car in and the fix would not work. They need to call Buick and will call me back. That w More

by mimin0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the service man name
Report | Print
Feb 13, 2024 -

Bill Kay Buick GMC responded

Afternoon mimin0318, I am unable to locate your info using mimino318, please if you could call me Donnie Jorman customer relations at 630 969-3200 ext 1221

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