Bill Kay Buick GMC - Service Center

Had to modify and change dates; Bill Kay was accommodating. Easy online appointment made. But then I had to add services; Bill Kay made immediate change. I had to change date; I was able to make change online Easy online appointment made. But then I had to add services; Bill Kay made immediate change. I had to change date; I was able to make change online and Bill Kay was accommodating to my new date/time. More

Awesome Service Department Team. This is the Best GM Dealer in Illinois. Every employee is very nice and very Patient. Mike in the Service Department is the best. This is home away This is the Best GM Dealer in Illinois. Every employee is very nice and very Patient. Mike in the Service Department is the best. This is home away from home to me. ?. More

Bill Kay Service - Great In the past I would use independent mechanics for service, but had a hard time finding one that was competent and trustworthy. I started visiting Bil In the past I would use independent mechanics for service, but had a hard time finding one that was competent and trustworthy. I started visiting Bill Kay service for oil changes and it just mushroomed from there. They have continually addressed any problems with my car properly and to my satisfaction! My car gets a wash at each visit, there are loaner cars, shuttle service, and periodic mailed promo discounts. I recommend Bill Kay Service. More

Great Took my truck for maintenance and they were great. Truck is running smooth and couldn’t be happier with the service they provided for me. Took my truck for maintenance and they were great. Truck is running smooth and couldn’t be happier with the service they provided for me. More

Great service and speedy turn around. Everyone was courteous and explained all necessary work and costs upfront. Purchased my Buick here and have never regrett and speedy turn around. Everyone was courteous and explained all necessary work and costs upfront. Purchased my Buick here and have never regretted this decision. More

Courteous service Service desk is prompt and courteous. Customer waiting area is comfortable. They are upfront about maintenance and repairs made on my car. I had bot Service desk is prompt and courteous. Customer waiting area is comfortable. They are upfront about maintenance and repairs made on my car. I had both regular maintenance and warranty work done by this dealer. More

Service I am very happy with the service here. Every time that I bring my car in for service Mike Manning takes very good care of me. The service department I am very happy with the service here. Every time that I bring my car in for service Mike Manning takes very good care of me. The service department is very lucky to have Mike working for you. More

Service my wife car Mike Manning is super . I been a customer for 40 years at this dealership. When it was Borg Pontiac. I’ve bought servers cars there and had them all s Mike Manning is super . I been a customer for 40 years at this dealership. When it was Borg Pontiac. I’ve bought servers cars there and had them all service there . More

Basic oil change and tire rotation Dealership was great at getting my car in for an oil change and tire rotation in short notice. Oil change went fine but they did not rotate my tires. Dealership was great at getting my car in for an oil change and tire rotation in short notice. Oil change went fine but they did not rotate my tires. I specifically asked them to do this before I left the car and I was assured it would be done. This is the 2nd time I brought a car in and they did NOT rotate my tires. More

Service Appointment I had appointment for oil change & tire rotation & service person noticed I was at 20,000 miles on my odometer so suggested I get the 20,000 mile chec I had appointment for oil change & tire rotation & service person noticed I was at 20,000 miles on my odometer so suggested I get the 20,000 mile checkup while I was there. If I had it done on Saturday while I was there I could get a discount. So, I took advantage of the savings. More