Bill Kay Buick GMC - Service Center
Downers Grove, IL
721 Reviews of Bill Kay Buick GMC - Service Center
Went in for an oil change everything went smoothly. It's a great dealership to work with both service and sales. We got a fair price on the car actually we got a very good price on the car. They also ga It's a great dealership to work with both service and sales. We got a fair price on the car actually we got a very good price on the car. They also gave us two free oil changes when we purchased the car. More
best service rep Went in for a oil change .threw them a curve ball and asked them to do a coolant flush too and was out of there in ynder 2 hours Went in for a oil change .threw them a curve ball and asked them to do a coolant flush too and was out of there in ynder 2 hours More
New tire Service man chris was so nice. He knew i was in a hurry and had it done so quickly. Great job Plus a clean car too Mile also has helped me in Service man chris was so nice. He knew i was in a hurry and had it done so quickly. Great job Plus a clean car too Mile also has helped me in the past. With the same great service More
Great Service I purchased my car used online and needed a few things checked. I was provided a loaner vehicle during my service visit. Everyone was very courteous t I purchased my car used online and needed a few things checked. I was provided a loaner vehicle during my service visit. Everyone was very courteous throughout my time at the dealership. My inspection was completed to my satisfaction and I will definitely return when the time comes for my vehicle to be serviced again. Great Experience. More
Warranty work performed on new 2017 Buick Lacrosse. Work done was on time and completed on time as previously agreed to. Will always use James as my technician. on new 2017 Buick Lacrosse. Work done was on time and completed on time as previously agreed to. Will always use James as my technician. More
First class Chris had excellent customer service, awesome to see people take such pride in their job. He was upfront and honest and delivered on what he said he w Chris had excellent customer service, awesome to see people take such pride in their job. He was upfront and honest and delivered on what he said he would More
Unfinished oil change Recently forgot to tighten screws to support bracket after changing oil. Bracket partially fell off while driving and dragging on ground. Was a mistak Recently forgot to tighten screws to support bracket after changing oil. Bracket partially fell off while driving and dragging on ground. Was a mistake but could have had catastrophic damage to my vehicle if it was caught on something and bent the underneath by my front passenger tire. The dealer was honest and did offer a free oil change, but not 100% sure i trust it to go back. More
Very Excellent Service My service is always quick and thorough. They completely explain everything to me about what is needed for my car. They don't push products and serv My service is always quick and thorough. They completely explain everything to me about what is needed for my car. They don't push products and services on me. They just give me the available options and make them easy to make. More
A+ Service! Take my car to Mike Manning for seevice since i bought it. He is always professional, friendly & efficient. Would recommend him and the Service Dept t Take my car to Mike Manning for seevice since i bought it. He is always professional, friendly & efficient. Would recommend him and the Service Dept to ither Buick owners. A+! More
Great servie I called in the morning and they were able to get My car in for oil change later that same day-great service! Thank you I called in the morning and they were able to get My car in for oil change later that same day-great service! Thank you More