Bill Kay Buick GMC - Service Center
Downers Grove, IL
722 Reviews of Bill Kay Buick GMC - Service Center
Service is always great at Bill Kay GMC and everything was fine this time as well. Everyone is very courteous and the job is always done correctly. is always great at Bill Kay GMC and everything was fine this time as well. Everyone is very courteous and the job is always done correctly. More
Service Quick & excellent service. Staff is great. Mike Manning kept me informed all the way thru the process.. Will be back for my other service needs. Quick & excellent service. Staff is great. Mike Manning kept me informed all the way thru the process.. Will be back for my other service needs. More
Routine Service Made appt on-line with GMC app. Was easy. Received follow-up & reminder notices. Service was completed ahead of estimated time. Waiting area was clean Made appt on-line with GMC app. Was easy. Received follow-up & reminder notices. Service was completed ahead of estimated time. Waiting area was clean but noisy. A lot of employees having personal conversations in the area. This cost the fifth star in this review. More
Not sure of how good the service is. To soon to tell. Our car was diagnosed but the issue wasn’t found. However we got charged $30+ dollars for a tire to bE plugged and we were without a car for 6 hours a Our car was diagnosed but the issue wasn’t found. However we got charged $30+ dollars for a tire to bE plugged and we were without a car for 6 hours and had to pay za taxi to get home and then bum a ride for $20 which was too much for one day for a newly purchased vehicle. Nonetheless it’s still too early to judge how good or bad the service is. More
Excellent Zack was very professional and we are very satisfied with the service we received on our GMC Acadia. Will come back to service the car in the future. Zack was very professional and we are very satisfied with the service we received on our GMC Acadia. Will come back to service the car in the future. More
Always get the Quality Service I could expect! Have been very satisfied with my 14+ year old car, and still running well! Have kept potential problems to a very minimum so far. Thanks Have been very satisfied with my 14+ year old car, and still running well! Have kept potential problems to a very minimum so far. Thanks More
Weird Thermostat I called Mike because my AC wasn’t working. But when I brought it in, I told him that my car thought it was -25*F. I told Mike I thought it might be I called Mike because my AC wasn’t working. But when I brought it in, I told him that my car thought it was -25*F. I told Mike I thought it might be electrical. He agreed with me. They ran a test and determined that the electrical panel should be replaced and didn’t waste time checking the AC. They fixed it quickly and I’ve had no issues since. I really want to Thank Mike for listening to me and not running tests that didn’t need to be done! More
awesome people. awesome service Thanks ZAC. Easy to get appointment. Clean quality location. Text updates were on the spot and the service was perfect. This was the second time Zac has been able Easy to get appointment. Clean quality location. Text updates were on the spot and the service was perfect. This was the second time Zac has been able to take care of my truck on short notice. More
Part did not work Need $$$ one I waited for part to arrive. Part did not work. Will need to order a more expensive part. Stiil deciding if I want want work done. I waited for part to arrive. Part did not work. Will need to order a more expensive part. Stiil deciding if I want want work done. More
Good service Always good service and friendly. Ready to talk about other things needing to be done to keep car working well. Would recommend to any others. Always good service and friendly. Ready to talk about other things needing to be done to keep car working well. Would recommend to any others. More