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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.5
722 Reviews

722 Reviews of Bill Kay Buick GMC - Service Center

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October 03, 2019

Service is always great at Bill Kay GMC and everything was fine this time as well. Everyone is very courteous and the job is always done correctly. More

by pasant
Recommend Dealer
Yes
Employees Worked With
Mike Manning
October 03, 2019

Service Quick & excellent service. Staff is great. Mike Manning kept me informed all the way thru the process.. Will be back for my other service needs. More

by pennst8r0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
September 11, 2019

Routine Service Made appt on-line with GMC app. Was easy. Received follow-up & reminder notices. Service was completed ahead of estimated time. Waiting area was clean More

by g.keating
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Vaughan
September 09, 2019

Not sure of how good the service is. To soon to tell. Our car was diagnosed but the issue wasn’t found. However we got charged $30+ dollars for a tire to bE plugged and we were without a car for 6 hours a More

by free2sangjams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb , Tyler Eubanks, Jazmine Lopez, Mike Manning
August 28, 2019

Excellent Zack was very professional and we are very satisfied with the service we received on our GMC Acadia. Will come back to service the car in the future. More

by Nascar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Vaughan
August 28, 2019

Always get the Quality Service I could expect! Have been very satisfied with my 14+ year old car, and still running well! Have kept potential problems to a very minimum so far. Thanks More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Mike Manning
August 26, 2019

Weird Thermostat I called Mike because my AC wasn’t working. But when I brought it in, I told him that my car thought it was -25*F. I told Mike I thought it might be More

by jenniferberinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
August 26, 2019

awesome people. awesome service Thanks ZAC. Easy to get appointment. Clean quality location. Text updates were on the spot and the service was perfect. This was the second time Zac has been able More

by pburnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Vaughan
August 16, 2019

Part did not work Need $$$ one I waited for part to arrive. Part did not work. Will need to order a more expensive part. Stiil deciding if I want want work done. More

by ATSHERREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
August 12, 2019

Good service Always good service and friendly. Ready to talk about other things needing to be done to keep car working well. Would recommend to any others. More

by linda_il
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
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