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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.5
732 Reviews

732 Reviews of Bill Kay Buick GMC - Service Center

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June 24, 2020

The Service department is good about making convenient appointments and receiving your car in a timely manner. They are thorough and accurate in completing the job. The service department representative More

by KSTABEL
Recommend Dealer
Yes
Employees Worked With
Samantha
Jun 26, 2020 -

Bill Kay Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

June 24, 2020

Bill Kay has always, and only, serviced my Encore.They are professional, pleasant, and reliable. I have recommended them often and will continue to do so. More

by LINDAR.LYNCH
Recommend Dealer
Yes
Employees Worked With
I don’t know.
Jun 26, 2020 -

Bill Kay Buick GMC responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

June 18, 2020

Very helpful and kind staff, as soon as I walked in the shop sales general manager approached me and helped me find my dream car. More

by sajdini4287
Recommend Dealer
Yes
Employees Worked With
Sevil Begolli
Jun 18, 2020 -

Bill Kay Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Bill Kay Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

June 10, 2020

Great service!! Always professional and helpful!!!!!!!!! I would recommend their work to everyone!! Thanks for the help again and for the reliable service every time! More

by amars333
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
Jun 12, 2020 -

Bill Kay Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

June 10, 2020

My experience with Bill Kay GMC service was excellent. When I made my appointment they were able to service my vehicle the next day. They were very thorough with what needed to be fixed and what they reco More

by MZOMBO
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Jun 12, 2020 -

Bill Kay Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

June 09, 2020

Great staff excellent serviceBrian Wilson really took Great staff excellent service Brian Wilson really took care of any issues and answered all my questions Highly recommend this dealership for any se More

by Tim
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, service-Outstanding
Jun 12, 2020 -

Bill Kay Buick GMC responded

We really appreciate your feedback, Tim. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

May 13, 2020

car repair -difficulty in starting Very accommodating as I had an appt. the next day. While there, had a full inspection check (recommended) and numerous items addressed. Keith showed More

by SUZXSTITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob (schedule appt,), Keith (service rep.))
May 15, 2020 -

Bill Kay Buick GMC responded

Thanks for your outstanding review! I'm very happy to hear that Keith was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

May 06, 2020

great people I called Roger to try to make a service appoint with the dent company. Roger got the ball rolling and Keith in service was awesome! The repair was don More

by nnasir2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus
May 07, 2020 -

Bill Kay Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

May 03, 2020

My car and my wife’s car were damage in an accident. The dealership handled both cars very well. Also gave a loaner to use;which really helped us. Both cars were totally fixed well. People were very friendl More

by Shelly
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
May 05, 2020 -

Bill Kay Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

May 01, 2020

Service writer Keith is awesome!! Helped me on all my needs. I want to thank Roger in sales for pushing to get my truck fixed. Great job!! More

by Nasir Nasir
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus
May 05, 2020 -

Bill Kay Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sevil Begolli - sevil@billkaybuickgmc.com - (630) 969-0022

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