Bill Kay Buick GMC - Service Center

Was very pleased with the service department on my first visit here for service. I will definitely come back here if I need service for my car from a dealership. visit here for service. I will definitely come back here if I need service for my car from a dealership. More

I like keeping my Buick in GM service and Bill Kay Buick help me with that service. Very nice service writer always willing to help me keep my Buick running like new. help me with that service. Very nice service writer always willing to help me keep my Buick running like new. More

The service writer could not have been nicer or more helpful. It was my first time there. I am 90 years old and he was very indrectly kindly guide d me through. The only thing that could have been be helpful. It was my first time there. I am 90 years old and he was very indrectly kindly guide d me through. The only thing that could have been better was the wait time. Seemed long for oil change and tire rotation. (2,5 hrs) Otherwise I would have given it a 5. More

So far so good, nice people and very good service... I will recommend GMC Dealer to be your new place to look around if looking for a new car definitely. will recommend GMC Dealer to be your new place to look around if looking for a new car definitely. More

With my car’s history at Bill Kay they were able to quickly understand the issue with my car and provide a correction. They also provided a loaner car which was very helpful. quickly understand the issue with my car and provide a correction. They also provided a loaner car which was very helpful. More

Nothing much good about this experience, they lied to me about the delivery date and kept changing the delivery date four times and I was told that I would be charged $110 for the car to get detailed and th about the delivery date and kept changing the delivery date four times and I was told that I would be charged $110 for the car to get detailed and then when I dropped it off for repairs they changed the price to $130, I told them I agreed on $110. They said okay. After four delays of delivery I talked to the general manage, Justin, he said that he would get back with me later and would work a little better price for my trouble. When I picked it up, I was being charged $30 more plus $160 other detailed cleaning. I finally got the adjustment for the detailing but was still overcharged by $30, that's some serious rewarding for being lied to by both the general manager and the head of the body shop. They are all cheats and liers. The general manager never got back to me about anything. In all it was a bad experience. More

I have been bringing my 2016 canyon in for past couple years for service couldn’t be more satisfied very friendly always get me in when I call years for service couldn’t be more satisfied very friendly always get me in when I call More

The service department is always helpful and pleasant. They are willing to work with you and make your visit as enjoyable as possible. Thank you. They are willing to work with you and make your visit as enjoyable as possible. Thank you. More

You’ve had my car for a week and I have to call to get any update. Sales/Service never return my calls. Terrible experience. any update. Sales/Service never return my calls. Terrible experience. More