Bill Kay Buick GMC - Service Center

first of all I would like to apologize for not thanking the service manager and the 2 service writers enough before I left, I was in a hurry to pick up my child and flew out of there.. They always take car the service manager and the 2 service writers enough before I left, I was in a hurry to pick up my child and flew out of there.. They always take care of my needs in a fair and timely manner, i never feel like I was ripped off like I did at a competitor down on Ogden avenue (different car company ,my family bought 6 cars from them but the service department was a joke so we left) the Kay staff is also courteous not like the staff at a Cadillac dealer north of them that I wont name. that I had tried before them. Bill Kay is my place go to place More

I appreciate the professionalism in the service department, the rep Brian Wilson and techs did a excellent job in assisting me with my services on Monday 10/5/20 department, the rep Brian Wilson and techs did a excellent job in assisting me with my services on Monday 10/5/20 More

I had a good experience! They checked my car over very well and suggested a few things that I ended up not getting and was glad that they didn’t pushed. well and suggested a few things that I ended up not getting and was glad that they didn’t pushed. More

I received quality service delivered in a professional and efficient fashion. I appreciated the quick turn around time and the complimentary car wash. We will continue to depend on your service department and efficient fashion. I appreciated the quick turn around time and the complimentary car wash. We will continue to depend on your service department. More

Bill Kay Buick GMC has been great on repairing my car on time and doing the job right the first time! Wonderful customer service! A go to place. time and doing the job right the first time! Wonderful customer service! A go to place. More

Absolutely phenomenal! I came here because my dealership refuses to abide by mask mandates and I do not feel safe bringing my vehicle to that location any longer. This location brought out the five star tre refuses to abide by mask mandates and I do not feel safe bringing my vehicle to that location any longer. This location brought out the five star treatment and even washed my vehicle when I came in for an oil change! I would definitely consider purchasing my next Buick from this dealership! Thanks again! More

Second GMC Terrain I have leased from Bill Kay. Sales Second GMC Terrain I have leased from Bill Kay. Sales and service has been great and I am happy to recommend them to all my family and friends! Second GMC Terrain I have leased from Bill Kay. Sales and service has been great and I am happy to recommend them to all my family and friends! More

Excellent customer service, everyone is kind and considerate. I feel comfortable with repair recommendations. In addition, the reps are great customer advocate between dealership and GM. considerate. I feel comfortable with repair recommendations. In addition, the reps are great customer advocate between dealership and GM. More

Went above and beyond to accommodate me, picked up and delivered my car to me at my work place as it was difficult for me to get it in & my engine light was on & I was going to be traveling the following delivered my car to me at my work place as it was difficult for me to get it in & my engine light was on & I was going to be traveling the following day More