Bill Kay Buick GMC - Service Center

Staff was friendly and attentive. Check-in was prompt. Team answered my questions. Service was quick, but thorough. Dealership is clean and customer waiting area welcoming. Team answered my questions. Service was quick, but thorough. Dealership is clean and customer waiting area welcoming. More

Brian in service is great. Professional, friendly & detailed. As the day became busy he made taking care of customers a priority with care & no delay. detailed. As the day became busy he made taking care of customers a priority with care & no delay. More

Loved my experience! I was treated me fairly, staff was friendly, and the service writer found me a coupon without asking! Never go anywhere else again. The service staff has made me a customer for life friendly, and the service writer found me a coupon without asking! Never go anywhere else again. The service staff has made me a customer for life More

The service department was very informative. Told me what they were doing. Came and got me when they were finished. All were very polite and friendly. they were doing. Came and got me when they were finished. All were very polite and friendly. More

Brian Jucha was very responsive to my needs. He proactively followed up by promptly returning my phone calls and answering my e-mails. My son, Eric, age 44, the principal driver of my 2019 Regal T proactively followed up by promptly returning my phone calls and answering my e-mails. My son, Eric, age 44, the principal driver of my 2019 Regal TourX Essence station wagon, was having an ongoing problem with the vehicle, which I had purchased new in October 2020. Brian Jucha took the time to brainstorm with me, after both the Bill Kay technician and subsequently the GM technician could not pinpoint any problem. I now have a future plan of action in place, and if Eric encounters the problem again, I will certainly have my son call Brian Jucha, for further help. Bill Naff, age 77, a Buick owner since age 26 More

Quick turnaround to get my car back. Received texts & phone calls on updates. When it was time to pick up my car it was also a quick in & out. phone calls on updates. When it was time to pick up my car it was also a quick in & out. More

The service guys took great care of me! That’s why it’s the only place I bring my GMC to for any maintenance or repairs.. Thanks Brian! the only place I bring my GMC to for any maintenance or repairs.. Thanks Brian! More

Brian in the service department was very courteous to us. We had an issue with the ceiling compartment where the map lights are and had it fixed. Great job. We had an issue with the ceiling compartment where the map lights are and had it fixed. Great job. More

Got an appointment right away. Technician was so friendly and kept me updated the entire time. Drove me to work and fixed car 1 day and kept me updated the entire time. Drove me to work and fixed car 1 day More

You guys help me get my 1st new car 2006 Chevy Trail blazer, In 2 other cars for my family. 2020, You help me purchase my next car plus 2 other cars for the family. Thank you very much, I enjoy this blazer, In 2 other cars for my family. 2020, You help me purchase my next car plus 2 other cars for the family. Thank you very much, I enjoy this new Buick . And yes I recommend bill K to my friends in family More