Bill Kay Buick GMC - Service Center
Downers Grove, IL
732 Reviews of Bill Kay Buick GMC - Service Center
Awesome service department and technicians!! I always go for and oil change and vehicle inspection, completely satisfied! The technician also writes a little smiley face on my next oil change sticker for my for and oil change and vehicle inspection, completely satisfied! The technician also writes a little smiley face on my next oil change sticker for my windshield! Very friendly and helpful, speedy service . More
Great service! Quick and no long wait time. I went in for new windshield wipers after they froze and broke off. I got them replaced just in time for the snow that day. new windshield wipers after they froze and broke off. I got them replaced just in time for the snow that day. More
Very good customer service and they took care of my Very good customer service and they took care of my issue. As soon as I got to the service department they took care of me right away. Thank you f Very good customer service and they took care of my issue. As soon as I got to the service department they took care of me right away. Thank you for your service! More
Brian in service was incredibly helpful when I needed a new key fob. He and the service dept were fast, efficient, made my day easier. Thank you! new key fob. He and the service dept were fast, efficient, made my day easier. Thank you! More
Very friendly staff and very efficient! I was able to pull my vehicle right in to the service garage. The area was clean and there was no wait time on paperwork. The work was done very quickly and they pull my vehicle right in to the service garage. The area was clean and there was no wait time on paperwork. The work was done very quickly and they pulled my vehicle up to the waiting area. Also my vehicle did not look like anyone had been in it. My vehicle was clean when I got back in it. thank you. More
Always have a good experience when I come to Bill Kay dealership. I bought my truck here, and I only use them for service and maintenance. Everyone is always very friendly and professional. Service is al dealership. I bought my truck here, and I only use them for service and maintenance. Everyone is always very friendly and professional. Service is always completed transparently and as quickly as possible. They do not try to up sell or game you in any way. Never have I had a bad experience here in any department. More
Getting my oil changed and having my car checked over was a breeze! I called for an appointment, was there a few minutes early. Brian helped me right away. I told him what I needed done. Waited in the very n a breeze! I called for an appointment, was there a few minutes early. Brian helped me right away. I told him what I needed done. Waited in the very nice area while reading. Brian came out with the paperwork and we discussed the results. I paid for the service, and he even (nicely) asked if I would like him to pull the car out of the service area . I did it! More
After dealing with an unreliable problem (unable to recreate at service) the service manager brought in other techs to investigate and properly bring resolution to our problem. Parts were ordered and t recreate at service) the service manager brought in other techs to investigate and properly bring resolution to our problem. Parts were ordered and the car is in service for repair. Great experience so far. More