Bill Kay Buick GMC - Service Center
Downers Grove, IL
732 Reviews of Bill Kay Buick GMC - Service Center
Excellent service dept. Brian does a fantastic job every time I bring my Yukon in. Very knowledgeable and accommodating . Definitely recommend their service dept . G time I bring my Yukon in. Very knowledgeable and accommodating . Definitely recommend their service dept . G More
I had 8 recalls on my truck. I was told it would take 2 1/2 hours. Brian gave me his # while I waited for questions. My truck was done in time and washed. 1/2 hours. Brian gave me his # while I waited for questions. My truck was done in time and washed. More
I appreciate the laid-back atmosphere and exceptional service that you receive from the minute you pull into the service entry point. They also do excellent work to ensure that your vehicle remains in to service that you receive from the minute you pull into the service entry point. They also do excellent work to ensure that your vehicle remains in top running condition. Thank you Bill Kay service team!! More
Great service my car is always ready on time and cleaned upon return. The service people always keep me informed on the work and tell me about any future work that will need to be done. upon return. The service people always keep me informed on the work and tell me about any future work that will need to be done. More
The Bill Kay service team has always done a great job They always take care of any of my service needs Brian who took care of me was great I did not notice Brian picture below They always take care of any of my service needs Brian who took care of me was great I did not notice Brian picture below More
Brian Wilson is a first class guy.. wonderful and pleasant experience. I got there on time Brian took my car with the service and then 15 minutes later they all change and car was ready and washed. pleasant experience. I got there on time Brian took my car with the service and then 15 minutes later they all change and car was ready and washed. More
This dealership is pretty amazing. I purchased my 2015 Buick LaCrosse from Bill Kay. My vehicle has only been serviced at Bill Kay. The service team is knowledgeable, polite and respectful. Buick LaCrosse from Bill Kay. My vehicle has only been serviced at Bill Kay. The service team is knowledgeable, polite and respectful. More
Good communication but when I got the car back it leaked all the transmission fluid out in my driveway and left a huge stain. Sent it back they fixed it. Noticed there was no windshield fluid and filled it all the transmission fluid out in my driveway and left a huge stain. Sent it back they fixed it. Noticed there was no windshield fluid and filled it up myself and then notice the sprayers did not work and had to send it back again. They took car of that. I just need it done right the first time. Wayne was a great guy but overall it took 30+ days to get my car back not counting the 2 times I had to take it back to have it serviced for things that were overlooked or not fixed the first time. More
Great service. Friendly and helpful. I did not have to wait long for my oil change which was nice I could get on with my day. wait long for my oil change which was nice I could get on with my day. More
I am being repetitive. The service and attention I receive from Brian is outstanding! Bill Kay continues to exceed my expectations every time I need repair work. This is why I only get my 2007 vehicle receive from Brian is outstanding! Bill Kay continues to exceed my expectations every time I need repair work. This is why I only get my 2007 vehicle serviced by Bill Kay. More