Back

Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.5
721 Reviews

721 Reviews of Bill Kay Buick GMC - Service Center

Sort by
October 04, 2024

The work was completed on time and done correctly so there was no need to return to the dealership for any adjustment. I’ m very satisfied with my experience at your dealership. More

by CAKEDVESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Sypniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sassan Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kielma
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

I was taken care of by nice people. They were very attentive, honest, and comprehensive. Overall good service. More

by Greyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Sypniewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kielma
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Justin was pleasant and knowledgeable. He was kind and patient with me while answering all of my questions. More

by radtke_dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kielma
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Kurt and Justin have been very efficient during my last visits. Very happy with professionalism and service More

by AR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Krueger
August 30, 2024

No complaints with the work. Very professional. Just get rid of the strange rock and roll music playing in waiting area. More

by mkbuettner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Muy bien en todo nomas qe? ? Esta ves ves entregue un cupón de $20 dólares y no lo puso en el bill y selo mensione y sele olvido More

by aguileral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nose, Roger Fowler, Kurt Krueger
August 14, 2024

Very accommodating & kind. Kept my vehicle for a few days & allowed me a loaner car More

by ddvorak13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

As I always say great service, great sales people some are not there no more, I bought my first Pontiac in 2006. and since then has been the only car dealer I use More

by jloera7380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Burke, Roger Fowler, Jennifer Rocio, John Petrie
June 01, 2024

Great and friendly service. Issue was addressed and repaired professionally and in a timely manner. More

by FAC87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio
May 15, 2024

I was absolutely scammed. They charged 4500 for service and to replace a sensor only for the exact same issue to come right back on 3 weeks later, and then told me it was the More

by baileyfranz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Petrie