Bill Kay Buick GMC - Service Center
Downers Grove, IL
738 Reviews of Bill Kay Buick GMC - Service Center
David was very helpful and informative I was treated with respect and informed of my vehicles progress every step of the way . After my car was was looked at for a piece of metal in my tire causing a flat Da respect and informed of my vehicles progress every step of the way . After my car was was looked at for a piece of metal in my tire causing a flat David informed me that it was fixed and I didn’t need to buy a new tire that was awesome but that the other part of my service would take a little bit more time waiting for a part thank you David. Bill Kay Service department was great very comfortable atmosphere in the waiting area The night drop off service was great also so far I’ve been very happy with this dealership. Looking forward to long term business with them. More
David and James Otten were professional and courteous. Will refer them both for service needs. Will refer them both for service needs. More
I was completely satisfied with the service . Thanks David .why is it a fifteen word minimum sometime less said ! Thanks David .why is it a fifteen word minimum sometime less said ! More
Great service quick and easy they did a firt oil change and updated on the truck all good and updated on the truck all good More
I brought my car in with some serious issues. Technician handled recalls, engine replacement, and warranty coverage perfectly. Jasmine and Justin took great care of me on the front end. Excellent Technician handled recalls, engine replacement, and warranty coverage perfectly. Jasmine and Justin took great care of me on the front end. Excellent experience throughout. More
Needed key fobs replaced. They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received great service upon all my visits. More
Fast and convenient service with good communication throughout the process. Appointment was easy to make and they were ready when arrived and waited for service to complete throughout the process. Appointment was easy to make and they were ready when arrived and waited for service to complete More
No Worries And Hassle Free. ..The young man that assisted me on Saturday was very helpful... ..The young man that assisted me on Saturday was very helpful... More
Very unprofessional only interested in money. Gave me another customers keys when checking out, couldn't locate my vehicle. And the error came back on the way home. Have nothing good to say about Gave me another customers keys when checking out, couldn't locate my vehicle. And the error came back on the way home. Have nothing good to say about this place. More