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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.5
721 Reviews

721 Reviews of Bill Kay Buick GMC - Service Center

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November 21, 2024

It is very comfortable to be in the dealership because of the good service ,they give to their customers or would be customers. I am not close to this dealership, but I have been to others that I’m not happy More

by d.bragg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Customer service is great. However, when purchasing I did some something I had never done before. They had all the figures covered with a white sheet of paper and insisted I si More

by mich1018
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jenny Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Are very helpful and explain what they are going to do. Easy to get appointment. More

by tomtaktck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

I HAVE ALWAYS HAD GREAT SERVICE FROM THIS DEALERSHIP. JASON WENT ABOVE AND BEYOND IN HELPING ME. More

by drussopct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Best Group of guys I have meet in the Car business. I would not trust my Hummer with anyone else, plus they know what they are doing... More

by boballegra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sypniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kielma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Reliable service from competent and friendly people. Comfortable lounge area and timely service at reasonable rates. More

by KEZOTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

The service was fine, I think the prices are outrageous. They said $731.00 to change a light bulb, who can afford that? More

by havrilladr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Took over two hours for an oil change,then service tech took it upon himself to add a twenty six dollar fuel conditioner to my bill,which is fraud.Would not recommend this dealer to anybody,will not return More

by Jim H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenny Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Service rep was easy to work with and the service work was performed as expected. More

by Dan and Michelle B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Everyone that I have dealt with at this dealer has been very polite and professional. More

by Philsyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sassan Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ballantyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kielma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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