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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.4
737 Reviews

737 Reviews of Bill Kay Buick GMC - Service Center

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January 10, 2025

David and James Otten were professional and courteous. Will refer them both for service needs. More

by Kellie Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Otten
January 09, 2025

I was completely satisfied with the service . Thanks David .why is it a fifteen word minimum sometime less said ! More

by cwi1122751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Great service quick and easy they did a firt oil change and updated on the truck all good More

by charliesheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sassan Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

I brought my car in with some serious issues. Technician handled recalls, engine replacement, and warranty coverage perfectly. Jasmine and Justin took great care of me on the front end. Excellent More

by bethanysta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Needed key fobs replaced. They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received More

by dnowak60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

They did nice work when I took my vehicle in for body shop repairs. Would recommend. More

by alinamlink
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Polo
December 20, 2024

Fast and convenient service with good communication throughout the process. Appointment was easy to make and they were ready when arrived and waited for service to complete More

by mlynch4548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

No Worries And Hassle Free. ..The young man that assisted me on Saturday was very helpful... More

by johnpwilliams15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Very unprofessional only interested in money. Gave me another customers keys when checking out, couldn't locate my vehicle. And the error came back on the way home. Have nothing good to say about More

by Dr13new
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenny Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Great service and Dave and team were terrified. Will be back to Bill Kay. Ok More

by loveglf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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