Bill Kay Buick GMC - Service Center

Waiting area needs upgrades like drink options and service advisors can do more to tell guests about progress of car so that customers don’t have to keep asking especially if repairs are possible for service advisors can do more to tell guests about progress of car so that customers don’t have to keep asking especially if repairs are possible for being under warranty More

Great service. Quick and easy to deal with. My car looks just like it used to. Quick and easy to deal with. My car looks just like it used to. More

My Service writer Jasmine was wonderful to work with. She kept me informed and updated on my services and the cost and timing of my repairs. She even sought out a discount to save me money when additiona She kept me informed and updated on my services and the cost and timing of my repairs. She even sought out a discount to save me money when additional labor costs were incurred, as well as arranging for a free car wash even though it was under 35 degrees. All in all, everyone involved were great...except when I came to pick up my vehicle and no one could find my keys...which only took an extra 5 minutes. Thank you to the whole service department! More

Ken, in the body shop was extremely helpful and the end result of my car looks great result of my car looks great More

David and James Otten were professional and courteous. Will refer them both for service needs. Will refer them both for service needs. More

David was very helpful and informative I was treated with respect and informed of my vehicles progress every step of the way . After my car was was looked at for a piece of metal in my tire causing a flat Da respect and informed of my vehicles progress every step of the way . After my car was was looked at for a piece of metal in my tire causing a flat David informed me that it was fixed and I didn’t need to buy a new tire that was awesome but that the other part of my service would take a little bit more time waiting for a part thank you David. Bill Kay Service department was great very comfortable atmosphere in the waiting area The night drop off service was great also so far I’ve been very happy with this dealership. Looking forward to long term business with them. More

I was completely satisfied with the service . Thanks David .why is it a fifteen word minimum sometime less said ! Thanks David .why is it a fifteen word minimum sometime less said ! More

Great service quick and easy they did a firt oil change and updated on the truck all good and updated on the truck all good More

I brought my car in with some serious issues. Technician handled recalls, engine replacement, and warranty coverage perfectly. Jasmine and Justin took great care of me on the front end. Excellent Technician handled recalls, engine replacement, and warranty coverage perfectly. Jasmine and Justin took great care of me on the front end. Excellent experience throughout. More

Needed key fobs replaced. They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received great service upon all my visits. More