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Bill Kay Buick GMC - Service Center

Downers Grove, IL

4.5
721 Reviews

721 Reviews of Bill Kay Buick GMC - Service Center

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December 20, 2024

Fast and convenient service with good communication throughout the process. Appointment was easy to make and they were ready when arrived and waited for service to complete More

by mlynch4548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

No Worries And Hassle Free. ..The young man that assisted me on Saturday was very helpful... More

by johnpwilliams15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Very unprofessional only interested in money. Gave me another customers keys when checking out, couldn't locate my vehicle. And the error came back on the way home. Have nothing good to say about More

by Dr13new
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenny Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Great service and Dave and team were terrified. Will be back to Bill Kay. Ok More

by loveglf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Great experience Will recommend. Service advisor helpful. Shuttle was convenient.my selling dealer was good but couldn’t find my issue but Bill Kay did. More

by davesbike05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Soups greas very well done and well made with lots of attention and care for the clients More

by TNTCONCRETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

I had my vehicle in for oil change and recall. They said about 4 hours for service. After 8 hours I called about truck. They said they had to order parts for recall and never told me till I called More

by meister_randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Nunez
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

The service was excellent as always. The staff always treats me very courteous and respectful. More

by usnvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Hands down the best parts, service, and sales departments around! I wouldn’t recommend going anywhere else More

by Jkielma95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sypniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sassan Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ballantyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kielma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Polo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

They were able to schedule an appointment the next day due to a bad battery. More

by deb2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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