Bill Kay Buick GMC - Service Center
Downers Grove, IL
721 Reviews of Bill Kay Buick GMC - Service Center
Fast and convenient service with good communication throughout the process. Appointment was easy to make and they were ready when arrived and waited for service to complete throughout the process. Appointment was easy to make and they were ready when arrived and waited for service to complete More
No Worries And Hassle Free. ..The young man that assisted me on Saturday was very helpful... ..The young man that assisted me on Saturday was very helpful... More
Very unprofessional only interested in money. Gave me another customers keys when checking out, couldn't locate my vehicle. And the error came back on the way home. Have nothing good to say about Gave me another customers keys when checking out, couldn't locate my vehicle. And the error came back on the way home. Have nothing good to say about this place. More
Great service and Dave and team were terrified. Will be back to Bill Kay. Ok Will be back to Bill Kay. Ok More
Great experience Will recommend. Service advisor helpful. Shuttle was convenient.my selling dealer was good but couldn’t find my issue but Bill Kay did. Service advisor helpful. Shuttle was convenient.my selling dealer was good but couldn’t find my issue but Bill Kay did. More
Soups greas very well done and well made with lots of attention and care for the clients attention and care for the clients More
I had my vehicle in for oil change and recall. They said about 4 hours for service. After 8 hours I called about truck. They said they had to order parts for recall and never told me till I called They said about 4 hours for service. After 8 hours I called about truck. They said they had to order parts for recall and never told me till I called in. The price that was giving at service time wasn’t correct. When I get there it was a lot more without calling me. Then when I pick it up they said they would pull it up front. 20 minutes later I asked where is my truck. Had to go and get it myself in parking lot. Not happy. Would never return not even for recall. That service was terrible. Salesman good service really bad More
The service was excellent as always. The staff always treats me very courteous and respectful. The staff always treats me very courteous and respectful. More
Hands down the best parts, service, and sales departments around! I wouldn’t recommend going anywhere else around! I wouldn’t recommend going anywhere else More
They were able to schedule an appointment the next day due to a bad battery. due to a bad battery. More