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Bill Kay Buick GMC
Downers Grove, IL
1,437 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,437 reviews
October 14, 2024
Service rep was easy to work with and the service work was performed as expected. was performed as expected. More
by Dan and Michelle B
Verified CustomerEmployees Worked With
October 13, 2024
No pushey salesman and respectful of my time, very clean environment, the best car buying experience to date. environment, the best car buying experience to date. More
by KD
October 10, 2024
Everyone that I have dealt with at this dealer has been very polite and professional. very polite and professional. More
by Philsyes
Employees Worked With
October 08, 2024
He was so helpful and really saved me. I’m super grateful for all his help. He is wonderful and without his help I don’t know what I would have done. He definitely went above and beyond to I’m super grateful for all his help. He is wonderful and without his help I don’t know what I would have done. He definitely went above and beyond to help me. More
by pattersonsheila08
Employees Worked With
Warren Dixon
October 04, 2024
The work was completed on time and done correctly so there was no need to return to the dealership for any adjustment. I’ m very satisfied with my experience at your dealership. there was no need to return to the dealership for any adjustment. I’ m very satisfied with my experience at your dealership. More
by CAKEDVESH
October 02, 2024
I was taken care of by nice people. They were very attentive, honest, and comprehensive. Overall good service. They were very attentive, honest, and comprehensive. Overall good service. More
by Greyes
October 01, 2024
What I can say about this dealership they will do anything to help you out with so many choices and they going to make sure that you will leave happy awesome dealership anything to help you out with so many choices and they going to make sure that you will leave happy awesome dealership More
by Paul
September 25, 2024
Justin was pleasant and knowledgeable. He was kind and patient with me while answering all of my questions. He was kind and patient with me while answering all of my questions. More
by radtke_dawn
September 11, 2024
Great customer service explained car warranties very well on the vehicle I purchased. I was waited on immediately as I walked through the door. on the vehicle I purchased. I was waited on immediately as I walked through the door. More
by KIMBERLYCKE
September 10, 2024
Not trustworthy. Lie right to your face. Went in to buy a certified preowned car for the full advertised price. Deal was done and filling out the paperwork and t Lie right to your face. Went in to buy a certified preowned car for the full advertised price. Deal was done and filling out the paperwork and they said it was NOT certified- it was pre certified (the online ad clearly said certified). They said it would be an addition $1,500 to certify. Scam artists! More
by DD
Employees Worked With
