Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Buick GMC
Downers Grove, IL
1,437 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,437 reviews
October 31, 2024
Reliable service from competent and friendly people. Comfortable lounge area and timely service at reasonable rates. Comfortable lounge area and timely service at reasonable rates. More
by KEZOTS
Verified Customer
October 30, 2024
Sal was amazing ! Defintely go to him for purchasing new car ! A great help and resource ! Defintely go to him for purchasing new car ! A great help and resource ! More
by daffaney23
Employees Worked With
October 30, 2024
Very honest dealership to work with the vehicle was immaculate made sure I understood everything as we went through the process would recommend them to friends. Sallaudin was very helpful with any ques immaculate made sure I understood everything as we went through the process would recommend them to friends. Sallaudin was very helpful with any questions I had and would recommend him also.. More
by mike4860
October 30, 2024
Sal and John were great to work with. The whole team at Bill Kay helped provide an excellent experience. The whole team at Bill Kay helped provide an excellent experience. More
by Rich T
October 25, 2024
I appreciate the true honesty and professionalism shown during my purchase. I would recommend Sallaudin to anyone. Thank you during my purchase. I would recommend Sallaudin to anyone. Thank you More
by burch_tonia
Employees Worked With
Other Employees :
Warren Dixon
October 25, 2024
Super friendly! Great experience with Sallaudin. He made the whole experience a breeze. Highly recommend- he’s your guy! Great experience with Sallaudin. He made the whole experience a breeze. Highly recommend- he’s your guy! More
by junebug_8
Employees Worked With
October 24, 2024
Bought a beautiful Chevy Equinox from Billkay Buick GMC, I was attended by SAL the sales professional who made sure I get what I want as per my requirement and needs, he gave me a exceptional customer servi I was attended by SAL the sales professional who made sure I get what I want as per my requirement and needs, he gave me a exceptional customer service, will surely go back to this dealership again to get a new car for myself and family in the near future. Thank you More
by Mohammadnoor8311
Employees Worked With
October 23, 2024
The service was fine, I think the prices are outrageous. They said $731.00 to change a light bulb, who can afford that? They said $731.00 to change a light bulb, who can afford that? More
by havrilladr
October 15, 2024
Took over two hours for an oil change,then service tech took it upon himself to add a twenty six dollar fuel conditioner to my bill,which is fraud.Would not recommend this dealer to anybody,will not return took it upon himself to add a twenty six dollar fuel conditioner to my bill,which is fraud.Would not recommend this dealer to anybody,will not return to them to be ripped off again. More
by Jim H
