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Bill Kay Buick GMC
Downers Grove, IL
1,461 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,461 reviews
January 11, 2025
We have always received exemplary service from Bill Kay Staff, we have been customers for 15 years ! Staff, we have been customers for 15 years ! More
by VOLINO2239
Verified CustomerJanuary 10, 2025
David was very helpful and informative I was treated with respect and informed of my vehicles progress every step of the way . After my car was was looked at for a piece of metal in my tire causing a flat Da respect and informed of my vehicles progress every step of the way . After my car was was looked at for a piece of metal in my tire causing a flat David informed me that it was fixed and I didn’t need to buy a new tire that was awesome but that the other part of my service would take a little bit more time waiting for a part thank you David. Bill Kay Service department was great very comfortable atmosphere in the waiting area The night drop off service was great also so far I’ve been very happy with this dealership. Looking forward to long term business with them. More
by RINCONES.DIANA
January 10, 2025
David and James Otten were professional and courteous. Will refer them both for service needs. Will refer them both for service needs. More
by Kellie Moore
Employees Worked With
Other Employees :
James Otten , Jenny Suarez, Jasmine Nadolski
January 09, 2025
Great service quick and easy they did a firt oil change and updated on the truck all good and updated on the truck all good More
by charliesheehan
January 09, 2025
I was completely satisfied with the service . Thanks David .why is it a fifteen word minimum sometime less said ! Thanks David .why is it a fifteen word minimum sometime less said ! More
by cwi1122751
Employees Worked With
December 30, 2024
I brought my car in with some serious issues. Technician handled recalls, engine replacement, and warranty coverage perfectly. Jasmine and Justin took great care of me on the front end. Excellent Technician handled recalls, engine replacement, and warranty coverage perfectly. Jasmine and Justin took great care of me on the front end. Excellent experience throughout. More
by bethanysta
December 29, 2024
Awesome work guys, many thank yous for being there for me and the struggle to get it done. and the struggle to get it done. More
by Javierestrada1309Javijavi
Employees Worked With
December 29, 2024
Holy Jesus, it took a minute but we got it done. Thank you guys, you are great and really appreciate all you did Thank you guys, you are great and really appreciate all you did More
by Hornedo0813
Employees Worked With
December 27, 2024
Needed key fobs replaced. They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received great service upon all my visits. More
by dnowak60
