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Bill Kay Buick GMC
Downers Grove, IL
1,482 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,482 reviews
March 08, 2025
Sal is an absolute asset to your company! He made the car buying experience sooo painless!! Car shopping as a woman can be extremely intimidating but he was so down to earth and honest. I cou He made the car buying experience sooo painless!! Car shopping as a woman can be extremely intimidating but he was so down to earth and honest. I couldn’t have even imagined how amazing this experience has been. Thank you so very much and you are very very lucky to have an employee as phenomenal as Sal. More
by Kayro
Employees Worked With
March 04, 2025
They not only had the best price of all the dealerships I checked, but they worked very, very hard to get all the rebates and incentives to which I was entitled, they were supremely kind and respectful about checked, but they worked very, very hard to get all the rebates and incentives to which I was entitled, they were supremely kind and respectful about my wishes for what I wanted and didn't want, and the final cost matched exactly what I had expected - no surprises or junk fees. Jordi was eminently pleasant to work alongside and the whole team deserves accolades. I don't buy many new cars, but when I do, I always have that buyer's remorse of wondering if advantage was taken of me - but not this time! I left feeling great and still do. More
by T.O.
Employees Worked With
March 03, 2025
Sal is a great worker, he got me set with an awesome car that absolutely love and enjoy. I would for sure go back to him when I decide to get another car. that absolutely love and enjoy. I would for sure go back to him when I decide to get another car. More
by Quinn O’Hare
March 02, 2025
Treated me well, did feel like I was taken advantage of or screwed over. That is rare now a days or screwed over. That is rare now a days More
by BOB.JILEK
Verified CustomerFebruary 28, 2025
Jordyn was a Great help in my car purchase journey, I recommend him to anyone who’s looking to purchase a new or used vehicle! recommend him to anyone who’s looking to purchase a new or used vehicle! More
by cohos.creeks_9f
Employees Worked With
February 22, 2025
Juana Was WONDERFUL. We have just started our car search and we have been to a few dealerships and we are extremely pleased with her service. Thank you for a pleasa We have just started our car search and we have been to a few dealerships and we are extremely pleased with her service. Thank you for a pleasant Experience. Debra More
by lovesgreen
Employees Worked With
February 19, 2025
Just had a very bad experience with the entire service department there. Will not be going back. department there. Will not be going back. More
by nancytomany
February 19, 2025
Juana Teran was great! Very easy going and knew about the product she was selling vehicle purchase was for my youngest daughter and Juana took her time to explain the vehic Very easy going and knew about the product she was selling vehicle purchase was for my youngest daughter and Juana took her time to explain the vehicle and app connection I recommend Juana Teran as your salesperson if you’re looking for a Buick More
by Kmlangan3
February 12, 2025
In and out in under one hour which was great but they did not wash my vehicle. not wash my vehicle. More
by pjoschko
Employees Worked With
