Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Buick GMC
Downers Grove, IL
1,503 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,503 reviews
May 01, 2025
Mena was extremely helpful in getting our needs met to get this deal across the finish line, overall was very satisfied with this dealership, buying a new car wasn't a dreadful experience here but a bless get this deal across the finish line, overall was very satisfied with this dealership, buying a new car wasn't a dreadful experience here but a blessing More
by mikekoziol3
Employees Worked With
April 30, 2025
Dan Masoud was great to deal with. Was speaking to him about a Buick Encore Was speaking to him about a Buick Encore More
by JAY1630783
Employees Worked With
April 27, 2025
Jordyn was so professional and knowledgeable, he helped us get the van we wanted. We were very pleased with his service. us get the van we wanted. We were very pleased with his service. More
by gemellek48
Employees Worked With
April 24, 2025
Great people who really try to help in any way they can. So happy with my new car! So happy with my new car! More
by MAKAILA0920
Verified CustomerApril 22, 2025
Great service friendly atmosphere very informative. Easy going and a great place. I would definitely recommend to anyone in need of a new car. Easy going and a great place. I would definitely recommend to anyone in need of a new car. More
by ROSANNA Sennstrom
April 19, 2025
jordyn was very helpful and helping me find the car that I wanted. I came into the dealership not knowing what vehicle I wanted and Jordyn went above and beyond to help me get something that fitted my needs I wanted. I came into the dealership not knowing what vehicle I wanted and Jordyn went above and beyond to help me get something that fitted my needs. I really appreciate everything that he did for me and I recommend him to everyone that goes to BILL KAY! More
by Jas
April 19, 2025
Amazing work! Great service he made the process very easy he made dreams happen. Very satisfied. Overall great person and great sells man highly recommend this pla Great service he made the process very easy he made dreams happen. Very satisfied. Overall great person and great sells man highly recommend this place and person to speak to and get a vehicle from! More
by aldolechuga49
Employees Worked With
April 18, 2025
They were so pleasant, kind and helpful and met all my needs!!! Jordyn and Sisson are a great asset to the dealership and the company as a whole. I’ve never been to a deal shop that took care of me like t needs!!! Jordyn and Sisson are a great asset to the dealership and the company as a whole. I’ve never been to a deal shop that took care of me like they did. Also I was only there for a short period of time, which was great!!!! I’m so happy with new Infiniti truck!!!! More
by tasha
April 18, 2025
I’m a senior buying my first car alone and these gentlemen were so kind and patient. I was nervous but they made the experience fun. I ended up with a vehicle that I love. I will definitely recommen gentlemen were so kind and patient. I was nervous but they made the experience fun. I ended up with a vehicle that I love. I will definitely recommend this dealership. More
by LAKEHOL
April 17, 2025
Jordyn was phenomenal. He went above and beyond to seal the deal. Also he ensured i was satisfied with my vehicle. Although they didn’t have the color i wanted he made sure He went above and beyond to seal the deal. Also he ensured i was satisfied with my vehicle. Although they didn’t have the color i wanted he made sure i got a color i liked. More
by T. Hardin
