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Bill Kay Buick GMC
Downers Grove, IL
1,482 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,482 reviews
April 14, 2025
Mena and Daniel were so great! Very helpful and made my car buying process easier than usual. Very helpful and made my car buying process easier than usual. More
by Armia
April 14, 2025
Come get your car from here there very friendly and respectful of time. Mena the sales person was very knowledgeable and figure out the right car for my needs. And Daniel the sales manager put the deal respectful of time. Mena the sales person was very knowledgeable and figure out the right car for my needs. And Daniel the sales manager put the deal together and was upfront. These are great people highly recommend. More
by Korols98
April 13, 2025
Was able to do some decent negotiating, overall a good experience. Wished we could have moved a bit more on the actual cars price as well as my trade in value. experience. Wished we could have moved a bit more on the actual cars price as well as my trade in value. More
by Tyler C.
April 12, 2025
Ryan made it very easy for me and my family to make our purchase. Thanks Ryan purchase. Thanks Ryan More
by John
Employees Worked With
April 12, 2025
Ryan was a big help with the purchase of my Yukon. Completely transparent, definitely recommend. Excellent customer service!! Completely transparent, definitely recommend. Excellent customer service!! More
by jdjr8521@gmail.com
Employees Worked With
April 11, 2025
Mena is one solid guy. Very dependable and reliable. He helps and answers all questions before the purchase, during the purchase and even after the purchase. Danny the man Very dependable and reliable. He helps and answers all questions before the purchase, during the purchase and even after the purchase. Danny the manager is also extremely helpful. Answers all questions to make you feel comfortable and at ease. He even recommended a nice little Italian restaurant for me to go to after my purchase. Great team to work with! More
by Marco S
April 10, 2025
I cannot say enough good things about Mena and the staff at Bill Kay. Mena went above and beyond and for that, I am beyond grateful! at Bill Kay. Mena went above and beyond and for that, I am beyond grateful! More
by Kimberly R. Brucker
April 09, 2025
My experience was a 10 out of 10. Excellent customer service from salesman Jordyn Assisitng and make sure all my wants were meet in searching for the perfect van for me and my family, Excellent customer service from salesman Jordyn Assisitng and make sure all my wants were meet in searching for the perfect van for me and my family, The financial department explained all in detail the transaction was smooth and I'm very Happy I choose Bill Kay in Downers Grove IL for my purchase. And I referred my cousin the same weekend and she purchased a vehicle and was as Happy as I was with the service. More
by ISISP1976
Verified CustomerApril 09, 2025
Great service, not pushy! Mena & finance Mgr both made the deal happen! Thanks to everyone involved! Mena & finance Mgr both made the deal happen! Thanks to everyone involved! More
by Chrismac
Employees Worked With
April 06, 2025
Juana was amazing. .knowledgeable, easy to speak with, open to meeting our requirements and very kind thru the process .knowledgeable, easy to speak with, open to meeting our requirements and very kind thru the process More
by CHRISTINEMCCABE
