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Bill Kay Buick GMC
Downers Grove, IL
1,437 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,437 reviews
Verified Customer
January 17, 2024
The sales process was smooth and easy. no hassle pricing and finance and sales team were very helpful no hassle pricing and finance and sales team were very helpful More
by Bernard
January 16, 2024
Bill Kay was welcoming and willing to work with me with down payment in which I was please with. Thanks again down payment in which I was please with. Thanks again More
by LOLO0367
January 16, 2024
All persons and I had contact with or professional friendly and willing to go above and beyond to make sure I was comfortable friendly and willing to go above and beyond to make sure I was comfortable More
by Iraparks
Employees Worked With
Other Employees :
Terry Bryan, Brandon Dahlgren, Randall Caldwell, Scott Spisak
January 16, 2024
You always do a good job and explain everything thoroughly. Your prices are reasonable. i’ve purchased or leased three vehicles through you and plan on buying more. thoroughly. Your prices are reasonable. i’ve purchased or leased three vehicles through you and plan on buying more. More
by ROBERTWOLD
Employees Worked With
Brian Wilson, Payton Burke
January 16, 2024
This dealership is one of the good one in Illinois far is the services and they way they treat customers and visitors as family the services and they way they treat customers and visitors as family More
by naderyahya
Employees Worked With
Other Employees :
Terry Bryan, Brian Wilson, Randall Caldwell, Scott Spisak, Payton Burke
January 16, 2024
Service was good but found out that Bill Lay charged me for the part twice as much as retailed. I emailed to the manager about it and received no response. for the part twice as much as retailed. I emailed to the manager about it and received no response. More
by AMYIPTRAN
Employees Worked With
Brian Wilson
January 16, 2024
Excellent service and great people; had an oil change and two filters replaced. John was very professional and explained the inspection report thoroughly. I will return for future repairs. two filters replaced. John was very professional and explained the inspection report thoroughly. I will return for future repairs. More
by Romach
Employees Worked With
John Petrie
January 13, 2024
This was one of the easiest vehicle purchases I ever made. Brandon was very knowledgable and upfront about the whole process. Glad we decided to stop in to Bill Kay to purchase our GMC! Thanks to the wh made. Brandon was very knowledgable and upfront about the whole process. Glad we decided to stop in to Bill Kay to purchase our GMC! Thanks to the whole staff for a great experience. More
by ac
Employees Worked With
Brandon Dahlgren, Randall Caldwell
