
Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,528 reviews
Excellent service Good communication with experienced professionals. Quick and easy and friendly personnel. I really appreciate this service and would like to recommend Good communication with experienced professionals. Quick and easy and friendly personnel. I really appreciate this service and would like to recommend my family and friends. More
Bought a work car Brilliant sales person. Helped me with everything I needed to know. Will recommend him to others. He is very knowledgeable on vehicles. Love my Brilliant sales person. Helped me with everything I needed to know. Will recommend him to others. He is very knowledgeable on vehicles. Love my car More
Best Experience Honestly, this was the best experience I've ever had buying a car. Roger was so helpful and fun. I will make all purchases at Bill Kay Buick. Amazing! Honestly, this was the best experience I've ever had buying a car. Roger was so helpful and fun. I will make all purchases at Bill Kay Buick. Amazing!!!! More
Awesome experience My visit at Bill Kay Buick GMC was wonderful! Crystal helped me locate the car I was looking for and our correspondence before I got to the dealership My visit at Bill Kay Buick GMC was wonderful! Crystal helped me locate the car I was looking for and our correspondence before I got to the dealership was informative and very helpful. When I got there the sales staff got me in and out and where not pushy at all! The next day I picked up my vehicle! I'm recommending them to all my friends and family! More
2nd purchase from Bill Kay a success! Last Wednesday I bought a used car with Bill Kay and traded in the Acadia I had purchased new 7 years ago from Bill Kay. Both experiences were great. Last Wednesday I bought a used car with Bill Kay and traded in the Acadia I had purchased new 7 years ago from Bill Kay. Both experiences were great. This year, Roger was great to work with and so patient and kind with my daughter and me. I had a few scratches buffed out yesterday and that was quick and positive as well. More
PAYOFF At first everything was going great.....Adam was a nice guy, but alexander in finance lied one to many times about my payoff it's been over a month an At first everything was going great.....Adam was a nice guy, but alexander in finance lied one to many times about my payoff it's been over a month and still has not paid off my previous car loan. VERY DISAPPOINTING!! More
Taylor was great!! We chose Bill Kay because when we did a search for the car that I wanted, they had one. Taylor immediately approached us and worked with us. She was We chose Bill Kay because when we did a search for the car that I wanted, they had one. Taylor immediately approached us and worked with us. She was very responsive to our needs. Our experience was great because of Taylor's fantastic personality. I feel as if I have known her for years! I would definitely choose Bill Kay again! More
Easy Car Shopping with Taylor Our relationship started with an email. Taylor took my request seriously (other sales people did not) and made the whole process so easy! She never s Our relationship started with an email. Taylor took my request seriously (other sales people did not) and made the whole process so easy! She never said she couldn't do something....even find a competitive car and coordinate test drives! She is honest, responsive, knowledgeable and goes the extra mile for her customers. She managed to get us the price we wanted with little hassle and located the vehicle for us. She worked with our schedule for multiple visits with two kids in tow without skipping a beat. Our time was valued and she did her best to not waste it. She had documents ready, our car cleaned on arrival and questions answered. We love our new car and would recommend Taylor to everyone. More
Awesome Experience Taylor was amazing! The gave me a GREAT deal and took my trade. I ended up paying LESS than I expected! I have not stopped talking about them to fa Taylor was amazing! The gave me a GREAT deal and took my trade. I ended up paying LESS than I expected! I have not stopped talking about them to family, friends, and co-workers. It was worth the drive from Indiana to Downers Grove! Thank you, thank you, thank you. More
Everthing we could ask for We purchased our 2016 Buick Encore from William Cedeno. William was very helpful showing us the features of the Encore. We always are quite deliberate We purchased our 2016 Buick Encore from William Cedeno. William was very helpful showing us the features of the Encore. We always are quite deliberate when purchasing a new vehicle and after about our third visit of the week, we new that it was time to go forward with the purchase. At know time were we pressured in the least. Mark Neumann also assisted us for which we are grateful. More