Bill Kay Buick GMC

Bought Used 2013 Chrysler 200 Convertible Paul was very professional and nice throughout the sales process. This car buying experience was as good as it gets. Paul has since followed up by ema Paul was very professional and nice throughout the sales process. This car buying experience was as good as it gets. Paul has since followed up by email on 2 occasions to make sure we are satisfied with our purchase. More

New & Improved car sales I contacted Josh on saturday morning told him what I was looking for. "Less then ten minutes Nate Fox contacted me. Said he would start looking. Ha I contacted Josh on saturday morning told him what I was looking for. "Less then ten minutes Nate Fox contacted me. Said he would start looking. Had few back and forth calls and by five was there to test drive, sign, and leave. Now car dealerships make me sick. Not Bill Kay!!!!!!! They go the extra to help their customers. Nate answered all my questions. This was my second purchase for my second car in six years. These guys were the best. I was ready to downgrade because I was worried about the price. They stayed late and helped me get my dream car. THEY MADE IT HAPPEN. I LOVE THESE GUYS AND DEFINITELY RECOMMEND THEM. :) More

Not feeling the warm fuzzies Stressed how important my credit is for a home purchase next year and I didn't want unnecessary dings for credit checks. I see credit ran by 5 financ Stressed how important my credit is for a home purchase next year and I didn't want unnecessary dings for credit checks. I see credit ran by 5 finance companies. Why was I not informed they were shopping numerous places and that each place would run my credit again? More

AWESOME Sales Experience!!! Nick Richko & Sandy Kincaid made my experience seamless, enjoyable and swift. Initially I went in to Bill Kay Buick GMC to test drive/look around. I Nick Richko & Sandy Kincaid made my experience seamless, enjoyable and swift. Initially I went in to Bill Kay Buick GMC to test drive/look around. I met with Sandy Kincaid, letting her know what I was looking for, my likes/dislikes and my price point. She diligently worked to find the perfect vehicle for me. Sandy shared my expectations with Nick Richko, between to two of them, they worked in tandem to find me a CPO 2013 3.5 S Altima! Despite my very high standards, requirements and needs. Sandy & Nick assured me that they would find a vehicle to meet my requirements and they did. The efforts Nick & Sandy put into finding me my vehicle exceeded my expectations and the efforts of other dealerships (even dealership I work at) you guys are the BESTEST!!!! Thank you both very much! CandiC More

David Casino is a peach! I could not be more pleased with the service at Bill Kay Buick. David Casino was very bright, kind, and helpful. Jake Lambert was also very helpful. I could not be more pleased with the service at Bill Kay Buick. David Casino was very bright, kind, and helpful. Jake Lambert was also very helpful. He was great at helping me get the blue tooth set up in my new car. I would absolutely recommend them both! Nice job! More

Bill Kay all the way Duran was so helpful and fun to work with he had great product knowledge and made our car buying experience fun n easy I would suggest anyone looking Duran was so helpful and fun to work with he had great product knowledge and made our car buying experience fun n easy I would suggest anyone looking to purchase a vehicle go see Duran at Bill Kay Buick GMC More

Fantastic Sales Experience!! After visiting other dealerships, I was frustrated because I wanted to buy a Verano, When the salesman, Paul Miller, approached me, he was friendly After visiting other dealerships, I was frustrated because I wanted to buy a Verano, When the salesman, Paul Miller, approached me, he was friendly and knew his "stuff". We discussed price on a particular car and when I said it was more than I had intended on spending, he suggested numerous options for us. Mike Darge then went through all the numbers for the various options. Since I loved the car, we purchased it using one of their suggestions. When we met with Nick to talk about financing, he went through all the numbers again to make sure I was comfortable. We hadn't got this type of service any where else and that is the main reason I purchased my car at Bill Kay. Highly recommend this dealership as their employees are fabulous. More

Great Cars & Great People With Great Hair I had a Lincoln MKZ for a couple years and I've been very happy with it. I saw the new LaCrosse on the road and was just curious. I walked through the I had a Lincoln MKZ for a couple years and I've been very happy with it. I saw the new LaCrosse on the road and was just curious. I walked through the doors at Bill Kay and met up with two of the most professional car guys I've ever met. Jake showed me the LaCrosse and we took it out for a drive after he assured me that he wouldn't need a booster seat to go with. Don't be fooled by the fact that he looks like he's 12. The kid knows what he's doing. He showed me the ins and outs of the LaCrosse and I fell in love with how it rides. After the drive, we met up with Karl, the general sales manager. When you stop by Bill Kay, you'll recognize him instantly from his perfectly sculpted hair. They both worked hard to put together a deal and get me out of my Lincoln and into my new Buick. The quality of service offered by these guys is miles above anywhere else I've ever bought a car from. I've even been back a few times to relearn things I missed the first time around and Jake is always happy to see and help me out. I would recommend that anyone who is looking for a vehicle to stop by Bill Kay and see my guys! More

Helped me out!!! After going to numerous dealerships and not being satisfied with what they could do for me. I went to Bill Kay GMC and soon as I walked In I got a fee After going to numerous dealerships and not being satisfied with what they could do for me. I went to Bill Kay GMC and soon as I walked In I got a feeling that I didn't get at any other dealer. We where greeted by Nate fox and right away he listened to what I needed and answered all my questions. I told them the truck that I wanted and the first truck that he brought up for me to test drive was the truck I went home with. I told him what I wanted and instead of him bringing something that I should by, he drove up in the truck that I wanted right off the bat. Also have to mention general manger Michael Darge for going to work for me and getting me a great monthly payment and APR on my financing . I highly recommend this dealer ship and the guys mentioned above. Thanks again, Brandon More

False hopes Sandy was very nice and reassured me that my situation (which was explained to her in great detail) would still allow for me to be financed. She as Sandy was very nice and reassured me that my situation (which was explained to her in great detail) would still allow for me to be financed. She assured me several times that I would have NO problem being financed and that the bigger problem was deciding on a vehicle. Ha ha. After being led to believe that I would absolutely be financed, she spoke to her finance department, and two hours later, I was told that I would have to come back on Monday after I had paid off my vehicle I had just sold to a friend and that my financing could go forward. I sold my Saab to a friend for 5,000...paid off the remaining 3,700 and wished to use the 1,300 remaining as a down payment on a Buick. Monday came around, I paid off my vehicle, brought all paperwork and title back to the dealership (for proof of sale and no current open auto loans) for financing to go forward. My debt to income ratio is very good. I pay minimal rent and I have well over a thousand dollars in disposable income after all bills every month. I have paid 20,000 dollars in auto loan debt on time or early. I have had minor instances in the past where a hundred or two hundred dollars went to collection. One was a television in 2006 when I lost my job and the other was an early termination fee from sprint that went to collection because I refused to pay it because sprints service was not what I was paying for so I refused to pay an early termination fee based on principle. I eventually settled with them a couple years later. Unfortunately, knowing that, I was still assured by Sandy at bill Kay GMC that my financing would still go forward. After some time waiting at the dealership again on Monday, Sandy returned to her desk and pulled up another vehicle that I had looked at but not decided on at first (I had actually decided on a 2014 verano), and I asked her what was going on...and she told me this other cheaper used vehicle was the one I was looking at. This was to my surprise because she had not admitted in plain English that she could not finance me for a lease on the verano as she had very much reassured me of. She deftly and effortlessly switched gears on me by transitioning to looking at a vehicle that I had glanced at earlier thinking she could try again with that car and keep me there for a sale. An hour and a half later, she was helping another couple at another desk, and she had a man from the finance department come out to tell me that my credit score wasn't going to enable me to have financing on a vehicle that was only 14,000 dollars (even though I can easily afford a 500 dollar a month payment). She told me she could finance me on a new verano regardless of my situation. That was a lie to get a sale. She then deviously switched gears without admitting it was a lie and attempted to waste more of my time by selling me a used Acura. She could not finance for that either and had her finance guy tell me while she went to help another couple. I felt abandoned and lied to, and I will not step foot in that dealership again. More