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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,437 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,437 reviews

February 05, 2024

I had a great experience and would definitely come back to Chelsea and the dealer. More

by Rhogar00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea Jordan
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Feb 07, 2024 -

Bill Kay Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Kay Buick GMC and we hope to see you again soon!

February 03, 2024

Very smooth experience. Managers worked incredibly hard to find the vehicle I wanted. I will recommend Bill Kay to friends and family More

by anne.kilcoyne
Recommend Dealer
Yes
Employees Worked With
Terry Bryan, Terry Bryan
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Feb 05, 2024 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your positive experience with Bill Kay Buick GMC. We are thrilled to hear that Terry Bryan went above and beyond to ensure your satisfaction.

February 02, 2024

Residing in a different state, Brandon went above and beyond helping me acquire my new truck today. It was a great experience from start to finish. Thanks again Brandon, Scott and the entire Bill Kay t More

by Jaks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren, Scott Spisak
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Feb 02, 2024 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your positive experience with Bill Kay Buick GMC. We are delighted to hear that Brandon and our team of professionals provided you with such a great experience. Customer satisfaction is our top priority, and we appreciate your acknowledgment of our efforts.

February 02, 2024

I have always had friendly and knowledgeable staff members. The sales department is also great. I have had great experiences here ever since I purchased my Terrain from your store last year. More

by Kramer.erik3000
Recommend Dealer
Yes
Employees Worked With
The service manager Jennifer.
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Feb 05, 2024 -

Bill Kay Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful!

February 01, 2024

Their Service is reliable. Have have been using the Bill Kay Buick service department for at least 4 years and have not had any issues. More

by wjreidy60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Feb 01, 2024 -

Bill Kay Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 20, 2024

Jennifer was very accommodating especially with my car in the shop for a couple of days More

by BL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jan 23, 2024 -

Bill Kay Buick GMC responded

Satisfaction is our top priority, and we appreciate your acknowledgment of our efforts.

January 17, 2024

The servic we technician was great. She explained all the findings on tires,brakes etc. I use Bill Kay because I trust they will give me honest service. More

by SUEHAMBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Burke
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Jan 17, 2024 -

Bill Kay Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Kay Buick GMC and we hope to see you again soon!

January 17, 2024

Service is great. But I am still waiting for a factory warrantied part for over a month now. Currently having to drive a 2019 Sierra with the check engine light cons More

by andler.robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer , Brian Wilson
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Jan 17, 2024 -

Bill Kay Buick GMC responded

Understood , will notify parts department and have someone follow up with you.

January 17, 2024

I have never had any problems with the Buick people that are there now. Had complaints when it was PONTIAC. More

by MOLITORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Payton Burke
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Jan 17, 2024 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much for sharing your outstanding experience with us at Bill Kay Bill Kay Buick GMC in Downers Grove.

January 17, 2024

Easy to get appointment, fast service. Good explanations. Car cleaned nicely . Nice and friendly people. More

by orlandgg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Burke
Report | Print
Jan 17, 2024 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much for sharing your outstanding experience with us at Bill Kay Bill Kay Buick GMC in Downers Grove.

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