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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,437 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,437 reviews

March 09, 2024

I enjoyed the process it was buying my first car there they made me feel very comfortable More

by Nate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea Jordan
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March 07, 2024

I needed keys programed for my 2010 Buick Lacross. Service people were professional and tended to my needs. More

by advantage110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Burke
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Mar 08, 2024 -

Bill Kay Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful!

March 04, 2024

They went out of their way to make sure I left happy and felt good about the deal we made. Highly recommend! More

by Susan.brown
Recommend Dealer
Yes
Employees Worked With
Scott Spisak, Scott Spisak
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Mar 05, 2024 -

Bill Kay Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Kay Buick GMC and we hope to see you again soon!

March 04, 2024

The buying process was efficient. We were in and out in 2 hrs. We named our price and we felt they did their best to meet it. More

by drwwtwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jake Sypniewski, Terry Bryan, Scott Spisak
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Mar 05, 2024 -

Bill Kay Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay Buick GMC!

March 03, 2024

Chelsea was awesome. Bought our daughter her first car. Great to work with. No classic car dealership sleaziness felt. Great people to work with. More

by mcgraw.kevin1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chelsea Jordan
Report | Print
Mar 05, 2024 -

Bill Kay Buick GMC responded

Hi, thanks for your praise and kind comments about our team.

February 17, 2024

Service personnel were very helpful and the work was completed as promised waiting room was very clean More

by caseyhalinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Payton Burke
Report | Print
Feb 19, 2024 -

Bill Kay Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction!

February 16, 2024

It was a bit of a long wait. The accommodations made it a smooth trip. More

by jepting9
Recommend Dealer
Yes
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Feb 16, 2024 -

Bill Kay Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful!

February 12, 2024

No follow through. Problems since day 1. Now a recall notice and bring my car in and the fix would not work. They need to call Buick and will call me back. That w More

by mimin0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the service man name
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Feb 13, 2024 -

Bill Kay Buick GMC responded

Afternoon mimin0318, I am unable to locate your info using mimino318, please if you could call me Donnie Jorman customer relations at 630 969-3200 ext 1221

February 09, 2024

Good experience Brandon was great I will buy another vehicle from Bill Kay Buick GMC More

by robnamy74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
Report | Print
Feb 09, 2024 -

Bill Kay Buick GMC responded

Dear robnamy74, Thank you so much for sharing your outstanding experience with us at Bill Kay Nissan in Downers Grove. We sincerely appreciate your trust and are thrilled to hear that Brandon went above and beyond to ensure your satisfaction.

February 08, 2024

The salesmen were more than happy to assist me with any questions I had. They also provided me with information I didn't even know i needed. Excellent service. More than I expected the experience to be. More

by t-rockett
Recommend Dealer
Yes
Employees Worked With
Terry Bryan, Terry Bryan
Report | Print
Feb 08, 2024 -

Bill Kay Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay Buick GMC!

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