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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,437 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,437 reviews

March 30, 2024

The sale person lied about the price of the car. They ran my credit without my approval. I asked for the owner to call me and he never did. Attempted to sale a 16,000 for over 29,000.and asking for More

by darrel3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Spisak, Chelsea Jordan
Report | Print
March 29, 2024

Not very informative Rather than showing me the basic features of the vehicle I was told to refer to the manual More

by dukemc63
Recommend Dealer
No
Employees Worked With
Brandon Dahlgren, Brandon Dahlgren
Report | Print
March 27, 2024

Checking in and out was easy; there was no issues whatsoever with anything John's very accompdating and very pleasant More

by jayne_rvr
Recommend Dealer
Yes
Employees Worked With
John Petrie, John Petrie
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March 26, 2024

Everyone at this dealership was extremely nice and they made buying a car very easy. More

by MBabs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Spisak, Chelsea Jordan
Report | Print
March 25, 2024

Disappointing customer seevice. ..I hope the new manger improves things I havent decided if I will be a returning customer More

by ejrn1991
Recommend Dealer
No
Employees Worked With
John Petrie, John Petrie
Report | Print
March 16, 2024

Amazing staff! Scott (sales manager), Luigi (salesman), John( finance) all amazing! Worked with us to get the best price. And the whole deal out the door was 30 min More

by jnwallace77
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John from finance, Luigi- sales, Scott Spisak
Report | Print
Mar 19, 2024 -

Bill Kay Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 16, 2024

Everything was great. I will be back. Facility was comfortable and everyone was very helpful More

by Bueghly
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio, Jennifer Rocio
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Mar 20, 2024 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out!

March 13, 2024

Excellent service. Listened to my needs. Highly recommended. I will tell my friends and family that Bill Kay is the best More

by rolf0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Petrie, Payton Burke, John Petrie
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Mar 13, 2024 -

Bill Kay Buick GMC responded

Hi, thank you for the high star rating!

March 10, 2024

Great experience Very professional people that took the time to help me. Would buy from again More

by chuckacklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Bryan, Terry Bryan
Report | Print
Mar 13, 2024 -

Bill Kay Buick GMC responded

We want all our clients to have a comfortable and stress-free experience with us!

March 10, 2024

Works with Luigi Robles. He was very professional and attentive to our needs! Thank you More

by lborrego101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luigi Robles, Terry Bryan
Report | Print
Mar 13, 2024 -

Bill Kay Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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