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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,437 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,437 reviews

June 15, 2024

As I always say great service, great sales people some are not there no more, I bought my first Pontiac in 2006. and since then has been the only car dealer I use More

by jloera7380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Burke, Roger Fowler, Jennifer Rocio, John Petrie
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June 09, 2024

I Spoke to Tom Anderson and he was an amazing person to talk to. His experience in the field and honesty definitely made me feel that the vehicle I was getting had no hidden secrets. I spoke to Terry Bryan More

by tornerojr.juan28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
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June 04, 2024

I appreciated how everyone was helpful and they were concise. They cared about what we wanted. They know what they had and could offer a quality vehicle More

by eatonra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sypniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2024

Great and friendly service. Issue was addressed and repaired professionally and in a timely manner. More

by FAC87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio
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May 15, 2024

I was absolutely scammed. They charged 4500 for service and to replace a sensor only for the exact same issue to come right back on 3 weeks later, and then told me it was the More

by baileyfranz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Petrie
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May 11, 2024

I sat waiting for the initial check in for about 10 minutes before I was helped. No others on the room More

by Ginny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Burke, Roger Fowler, Jennifer Rocio, John Petrie
Report | Print
May 10, 2024

They were very knowledgeable and helpful I am happy how the transaction went thank you More

by johnort08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Spisak, Warren Dixon
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May 07, 2024

Service department is great & great customer service. I trust them with the service on my truck. Will be taking my truck there again for service. More

by spoil2at
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Petrie
Report | Print
May 09, 2024 -

Bill Kay Buick GMC responded

We're thrilled to hear that you had such a positive experience with our service department, spoil2at! Building trust with our customers is of utmost importance to us, and we're glad to know that we've earned yours. Thank you for choosing us for your truck service needs, and we look forward to serving you again in the future. If you ever have any questions or need assistance, don't hesitate to reach out.

May 07, 2024

Luigi was very accommodating with us. I cam in to help my son buy his 1st car, and Luigi made sure the process was smooth, and informative More

by bauxfitness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luigi Robles
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May 09, 2024 -

Bill Kay Buick GMC responded

We're thrilled to hear about your positive experience with Luigi, thank you for sharing it with us, Bauxfitness! Making the process smooth and informative for your son's first car purchase is always our goal. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help. Congratulations to your son on his new car!

May 04, 2024

I am very pleased with my experience buying a car at Bill Kay Buick GMC Juana Teran was a pleasure to work with. She is professional and her experience shows every step of the way Juana kept me informed of More

by pab7579
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Bryan
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May 09, 2024 -

Bill Kay Buick GMC responded

Thank you for sharing your positive experience, pab7579! We're thrilled to hear that Juana Teran provided you with excellent service during your car buying process. Our team at Bill Kay Buick GMC takes pride in delivering professionalism and expertise to ensure a smooth and enjoyable experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

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