Bill Kay Buick GMC

Sassan was fantastic! Smooth transaction... Very personable and great to deal with! Will do business again with Bill Kay :) Smooth transaction... Very personable and great to deal with! Will do business again with Bill Kay :) More

Glen was Fantastic! We shared common ground in the country of Scotland!! :) Transaction went through like a dream and my Seniors could not be more happy with our new veh We shared common ground in the country of Scotland!! :) Transaction went through like a dream and my Seniors could not be more happy with our new vehicle! Thank you Bill Kay you made it easy! :) More

Fabbytastic service! This is the by far the best experience I've had buying a car. Jordyn was the best! I bought the car for my current workplace and it was a smooth tran This is the by far the best experience I've had buying a car. Jordyn was the best! I bought the car for my current workplace and it was a smooth transaction.... 10/10 for service, communication and overall experience!! Thanks Jordyn!!! :) More

If I could give zero stars I would! !! DO NOT SHOP AT BILLKAY BUICK GMC IN DOWNERS GROVE!! I bought a 2023 Acadia there 2 years ago. 2 days ago I get a phone call from a Salesman. I c !! DO NOT SHOP AT BILLKAY BUICK GMC IN DOWNERS GROVE!! I bought a 2023 Acadia there 2 years ago. 2 days ago I get a phone call from a Salesman. I couldnt take call so he left a voicemail. When I was able to I called back. The salesman was busy with a customer. He called me back a little while later. Basically asked if I was ready to upgrade. I told him I wasnt interested unless he could meet me at my payment. We chatted for a few about everything including that I would trade in what I had and all the time I am looking on their website. I told him that I would only be interested in the 2026 White Acadia Elevation they had but I was not interested in going up in payment. He said “let me go talk to sales manager and call me back. He called back and said manager said yes they could do that. I told him I didnt want them wasting my time. He said nope they wouldnt be wasting my time. So we set up an appointment for yesterday morning. I said again a couple of times I dont want my time wasted. He said he unsterstood and that he talked to manager and said they could get it done. I even told him I had payoff on my trade. So I go up this morning and checked the car out. Went for a test drive. Came back and he presented it to manager. THEY WERENT EVEN CLOSE!!! I told them I was xxxxxx off that I was lied to and that I will never be back and that I would never recommend their dealership!! So here is my recommendation!! DO NOT EVER SHOP AT BILLKAY BUICK GMC IN DOWNERS GROVE!! More

Great customer service from start to finish. Juana was both professional and caring, making our buying experience a pleasant one. We definitely would purchasing from Bill Kay GMC again. Juana was both professional and caring, making our buying experience a pleasant one. We definitely would purchasing from Bill Kay GMC again. More

This is the second request and I haven't changes n=my mind that Bill Kay is terrible. mind that Bill Kay is terrible. More

Need more loaner cars. My car was there for 2 days. I was #4 on the list. Not sure if I'd bring it back for service or go to another dealership. My car was there for 2 days. I was #4 on the list. Not sure if I'd bring it back for service or go to another dealership. More

My experience at Bill Kay Chevrolet was one of the most stress free experiences I've ever had. stress free experiences I've ever had. More

I always thought that Bill Kay as a dealership was a rip off. This visit again confirms it. Their labor rates must be close to $200 an hour. An hour and a half of work cost close to $300. Only went because off. This visit again confirms it. Their labor rates must be close to $200 an hour. An hour and a half of work cost close to $300. Only went because I needed a part from Buick. Usually I take my business to another Buick dealer. More

Dealer was on top of it! Service was quick. Sales was amazing Great experience overall! Service was quick. Sales was amazing Great experience overall! More