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Bill Kay Buick GMC
Downers Grove, IL
1,461 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,461 reviews
April 02, 2025
Service was great. Sassan and John got the right deal done for me. The entire dealership welcomed me upon arrival which made me feel great. Sassan and John got the right deal done for me. The entire dealership welcomed me upon arrival which made me feel great. More
by Mariman356
Verified Customer
April 01, 2025
It was a nice experience and they found a car for me that fit my budget with ease. I'm glad I went and worked with them. fit my budget with ease. I'm glad I went and worked with them. More
by BrandonThacker
Employees Worked With
March 30, 2025
Dealer greeting soon as me and my wife got out the car they was very polite I asked to see a certain vehicle they got the keys no hesitation they was very polite I asked to see a certain vehicle they got the keys no hesitation More
by cooperderrick66
March 27, 2025
Didn’t fill gas tank. Said they would. Refused to supply 2nd key. Put front lic. Plate on front seat didn’t tell us no plate holder on front of car. No negotiation on pric Said they would. Refused to supply 2nd key. Put front lic. Plate on front seat didn’t tell us no plate holder on front of car. No negotiation on price More
by STEVENJAMES
March 27, 2025
Buying a car is stressful, however this transaction made it less so. Would consider buying another car here. it less so. Would consider buying another car here. More
by NANCYNIELAND
March 27, 2025
Didn’t fill gas tank as promised. Placed front license plate on front seat, didn’t tell us it had no bracket to mount front plate. Refused to supply 2nd keyfob. Cost us $311 to get 2n Placed front license plate on front seat, didn’t tell us it had no bracket to mount front plate. Refused to supply 2nd keyfob. Cost us $311 to get 2nd key and plate holder. $45 for gas. Be warned people More
by STEVENJAMES
March 20, 2025
Everything was done in a timely manner and they treated me like I was the only client they had. me like I was the only client they had. More
by AJROSS27
Employees Worked With
March 17, 2025
I trust this "Bill Kay" to find the car with all the feature and color I am looking for, they went Extra mile to match the color we were interested across the states and found the car. "Sallaudin Zamind feature and color I am looking for, they went Extra mile to match the color we were interested across the states and found the car. "Sallaudin Zamindar" was great in communicating and getting the best deal for the trade in offer. I had lot of back and forth about the feature and options for the Hummer, still has was able to work with us to get the best deal for us. This is second car we bought from Bill Kay. They are way better compare to other GMC dealers. I recommend this dealers to find the best deal for you !!!! More
by thirug010
March 15, 2025
Was an amazing experience for me and my family at moment to buy our sierra Denali to buy our sierra Denali More
by ALEJANDRORB14
March 08, 2025
Sal is an absolute asset to your company! He made the car buying experience sooo painless!! Car shopping as a woman can be extremely intimidating but he was so down to earth and honest. I cou He made the car buying experience sooo painless!! Car shopping as a woman can be extremely intimidating but he was so down to earth and honest. I couldn’t have even imagined how amazing this experience has been. Thank you so very much and you are very very lucky to have an employee as phenomenal as Sal. More
by Kayro
Employees Worked With
