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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,437 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,437 reviews

January 30, 2025

Waiting area needs upgrades like drink options and service advisors can do more to tell guests about progress of car so that customers don’t have to keep asking especially if repairs are possible for More

by CHIERIK69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Nadolski
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

We had a wonderful experience from start to finish at Bill Kay Buick especially the level of service Jake, the sales manager, provided. More

by scott.stuth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sypniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sassan Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sallaudin Zamindar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Great service. Quick and easy to deal with. My car looks just like it used to. More

by ari.pranckute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kielma
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

My Service writer Jasmine was wonderful to work with. She kept me informed and updated on my services and the cost and timing of my repairs. She even sought out a discount to save me money when additiona More

by keblusekm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Recently purchased my Tacoma from Jordi and I’m happy I went to them for it. From the beginning the sales manager Jake was straight forward and my expectations were met when I got there. No surprises from More

by Derik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Sypniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sassan Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kielma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordi Damian
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Ken, in the body shop was extremely helpful and the end result of my car looks great More

by mike.gorecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
January 13, 2025

Your dealership is the reason people dislike car dealers. Arrogance and tone deafness about the car industry. More

by Lmmtr4m2
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jacob Sypniewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

We have always received exemplary service from Bill Kay Staff, we have been customers for 15 years ! More

by VOLINO2239
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sassan Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

David was very helpful and informative I was treated with respect and informed of my vehicles progress every step of the way . After my car was was looked at for a piece of metal in my tire causing a flat Da More

by RINCONES.DIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sassan Hashemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ballantyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordi Damian
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

David and James Otten were professional and courteous. Will refer them both for service needs. More

by Kellie Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nadolski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Otten
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