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Bill Kay Buick GMC
Downers Grove, IL
1,514 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,514 reviews
June 09, 2025
Excellent customer service. I appreciated being kept up on the progress of the service being performed. I appreciated being kept up on the progress of the service being performed. More
by richard.samson
Verified CustomerEmployees Worked With
June 07, 2025
They are great! ! Sal was the best and gave me what I wanted! Highly recommend them and Sal ! Sal was the best and gave me what I wanted! Highly recommend them and Sal More
by cynthiawingfield26
Employees Worked With
June 07, 2025
Sal was very easy to work with and took his time, wasn’t too pushy and made me feel comfortable too pushy and made me feel comfortable More
by Geesyftp
Employees Worked With
June 06, 2025
Sal is wonderful, friendly, knowledgeable and eager to please the buyer. The dealership is clean and easily accessible. Their communication is consistent but the car we went to see was sold the day befo please the buyer. The dealership is clean and easily accessible. Their communication is consistent but the car we went to see was sold the day before and we weren’t told. However we ended up with a great deal! More
by Migs.rach
Employees Worked With
June 06, 2025
I've been going there for years every time I called them first schedule they put me in right away. Take care of me finish my car give me in. Give me out very fast. I'm very happy with the work they do there first schedule they put me in right away. Take care of me finish my car give me in. Give me out very fast. I'm very happy with the work they do there. More
by JTETTI10
June 06, 2025
Juana was very knowledgeable and worked well with us in selecting our new leased car. selecting our new leased car. More
by Jchuck46
June 03, 2025
John was my sales person did excellent service and communication appreciated his knowledge and friendliness communication appreciated his knowledge and friendliness More
by Barbarajerry507
June 03, 2025
Sal was absolutely AMAZING HE WAS PATIENT AND KNOWLEDGEABLE AND GOT EM EXACTLY WHAT I WANTED. 10/10 if I buy again I will request him. He deserves a raise he spent his whole work shift helping me KNOWLEDGEABLE AND GOT EM EXACTLY WHAT I WANTED. 10/10 if I buy again I will request him. He deserves a raise he spent his whole work shift helping me! Thank you Sal More
by Melontherise
Employees Worked With
June 02, 2025
Mena helped us alot in making a decision. He is a very good sales person. Thank you Mena for such a pleasant experience. Thanks. He is a very good sales person. Thank you Mena for such a pleasant experience. Thanks. More
by sabah2good
