Bill Jarrett Ford Mercury Inc.

Definitely one of the smoothest car buying experiences I've had. I saw a listing on AutoTrader.com for a Scion XB that was just taken in on trade at Bill Jarrett Ford. I reached out and quickly heard back I've had. I saw a listing on AutoTrader.com for a Scion XB that was just taken in on trade at Bill Jarrett Ford. I reached out and quickly heard back from Tori Richards; internet sales manager. The listing didn't have pictures yet since the vehicle wasn't even detailed yet, but Tori offered to snap some pics and text them to me. She even took the time to FaceTime me while at the vehicle since I couldn't just "stop by the dealer" to see for myself (I'm from Tampa which is 1hr 45min away). She pointed out the flaws on the used vehicle (expected given the age of the car), but also took the time to see if there was any other questions I had. I decided I wanted to move forward with the purchase, but I couldn't make it there until the next day. I didn't want to lose the car to another buyer, but Tori and her manager agreed to hold the vehicle for me until the next day. Went there and the vehicle was just as described by Tori. She was gone by the time I arrived, but she left all the details with a fellow colleague named Dee (which was also great to work with). They had my paperwork all set to go. It was literally a 15 min transaction. I was thrilled to be in and out of a dealership that quickly. A+ for the staff at Bill Jarrett Ford! Special thanks to Tori, Dee, and Rosalee (I believe that was her name) to making it one of the easiest car buying experiences. More

Prompt service every time. I have always been pleased by the service department’s ability to get me set up with an appointment whether it be for service or handling a couple of I have always been pleased by the service department’s ability to get me set up with an appointment whether it be for service or handling a couple of Ford recalls in a timely manner. I have always been able to wait in their comfortable lounge area for the work to be done and find myself leaving in less time than I had expected. More

Normal service . Last visit was for normal service and as usual the service department is reading and able to do the job. They explain the results of their inspection Last visit was for normal service and as usual the service department is reading and able to do the job. They explain the results of their inspections, and answer questions if and when I have any. Always treated well, the staff is very professional and always willing to help. More

Oil Change and Maintenance Check Excellent service. Very responsive to customer's needs. Entire team from the intake/check out person to the mechanics are professional and courteou Excellent service. Very responsive to customer's needs. Entire team from the intake/check out person to the mechanics are professional and courteous. I have been having my Lincoln and Ford vehicles serviced at Bill Jarrett for the past 16 years and will continue to do so. More

Janine Jones is excellant! Janine was so helpful and i had an oil change and a factory recall fixed in a couple hours. Excellent service and most of the employees are very frie Janine was so helpful and i had an oil change and a factory recall fixed in a couple hours. Excellent service and most of the employees are very friendly, More

Excellent! I purchased a van from Jarret Ford. Extremely happy with my service. Adam was excellent. I love that there were no extra dealer fees attached like I purchased a van from Jarret Ford. Extremely happy with my service. Adam was excellent. I love that there were no extra dealer fees attached like all the other dealers I had been to. Highly recommend them, and will definitely be back! Thanks again. More

Excellent service, as usual. Our escape was in for a 12 point inspection and oil change before we leave for our summer home up north. The service was friendly, and speedy, just as Our escape was in for a 12 point inspection and oil change before we leave for our summer home up north. The service was friendly, and speedy, just as we have come to expect from B.J. Ford. More

Brakes Works and Recall Very satisfied with the work performed by the service techs and especially your service advisor, Janine Jones! Janine, is very good at what she does, Very satisfied with the work performed by the service techs and especially your service advisor, Janine Jones! Janine, is very good at what she does, an asset to the dealership. More

very good they are very good listening and excellent finding want people want. they took the time to work with us and find a good car for us. they are very good listening and excellent finding want people want. they took the time to work with us and find a good car for us. More

Check engine light repair They found a sensor was bad and replaced it. It took then a couple of time to figure what was going on but they found it and the light has not come ba They found a sensor was bad and replaced it. It took then a couple of time to figure what was going on but they found it and the light has not come back on. More