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Bill Jacobs MINI - Service Center

Naperville, IL

5.0
554 Reviews
Call Service Center (630) 717-6464

554 Reviews of Bill Jacobs MINI - Service Center

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July 31, 2024

The service is always outstanding! I know our mini is in great hands every time! More

by sevenpoints
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mitch
Report | Print
Aug 02, 2024 -

Bill Jacobs MINI responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bill Jacobs MINI!

July 31, 2024

I have been taking my car here for years for service! I always ask to work with Mitch! He makes the experience so easy! More

by DocEmrich03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Sheveland
Report | Print
Aug 02, 2024 -

Bill Jacobs MINI responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2024

Clean dealership ! Amazing advisor Steven Erazo. He helped me throughout the whole process of getting my car serviced More

by jianni
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 25, 2024

I actually don't mind going to get my car serviced. My advisor Steven Erazo is great More

by derek
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 25, 2024

My service advisor Steven Erazo is wonderful. He always keeps me up do date on what my car is getting done More

by marcus
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 25, 2024

Went into Bill Jacobs Mini and had the pleasure to work with Steven Erazo. He was fantastic More

by david
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi David, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 25, 2024

I know I can always count on my advisor Steven Erazo to keep it real with me on what my car truly needs to get done More

by shane
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Jul 26, 2024 -

Bill Jacobs MINI responded

Hi James, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2024

Steven Erazo is a great advisor he is so polite and was extremely helpful when I went in to get my car serviced More

by nablea
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 25, 2024

Mitch Shefveland of Bill Jacobs Mini Naperville, IL is always helpful and kind. He throughly explains services needed and I trust his recommendations. Mitch always goes the extra mile for hos customers. T More

by Smittee81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Report | Print
Jul 26, 2024 -

Bill Jacobs MINI responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 24, 2024

From the moment I went into get my car serviced I was provided with great service. My advisor Steven Erazo was amazing. More

by albi
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 24, 2024 -

Bill Jacobs MINI responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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