Back

Bill Jacobs MINI - Service Center

Naperville, IL

5.0
554 Reviews

554 Reviews of Bill Jacobs MINI - Service Center

Sort by
September 11, 2024

I highly recommend the service department at Bill Jacobs Mini. My advisor Steven Erazo was amazing. More

by macy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Macy, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Macy, thank you so much for your positive comments about MINI Service Center! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2024

Steven Erazo was so amazing. He did everything he could to help me out and provided excellent service. More

by demi
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Nov 14, 2024 -

Bill Jacobs MINI responded

Hello Demi, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Nov 14, 2024 -

Bill Jacobs MINI responded

Demi, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 11, 2024

I needed to get my car serviced and was helped by Steven Erazo. He was so helpful. Great service More

by jenn
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Jenn, we're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Nov 14, 2024 -

Bill Jacobs MINI responded

Jenn, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at MINI Service Center!

September 10, 2024

This was my first visit, although I’ve called a number of times before. I was impressed with the facility. Mitch was great to work with and I appreciated Mark going over things with me. Since I have an More

by Pamela S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch, Mark
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Pamela, thank you again for taking the time to let us know how we did. We hope you have a great day!

Nov 14, 2024 -

Bill Jacobs MINI responded

Pamela S, we are so pleased you enjoyed your visit to MINI Service Center! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 30, 2024

I've had my Mini cooper for 4years and Mitch has been there with me through all my services, I have never experienced this high level of professionalism in any business I've come in contact with I know More

by Yvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
Nov 14, 2024 -

Bill Jacobs MINI responded

Hi Yvette, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 25, 2024

Mitch was so friendly. He provided thorough explanations of what should be done and what would be done with my vehicle. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
Aug 31, 2024 -

Bill Jacobs MINI responded

Hi Julie, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2024

Bill Jacobs Mini is a nice place. Staff is amazing and the advisor Steven Erazo was extremely helpful More

by christina
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 25, 2024 -

Bill Jacobs MINI responded

Hello Christina, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

I always get great service going in to get my car serviced. Steven Erazo always lets me know what is getting done to my car. More

by joshua
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 25, 2024 -

Bill Jacobs MINI responded

Hi Joshua, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

It was a great experience. Service was fast and the advisor Steven Erazo was really nice and helpful More

by rosie
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 25, 2024 -

Bill Jacobs MINI responded

Hello Rosie, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

Awesome service. My advisor Steven Erazo had me in and out and service prices didnt seem too crazy More

by jake
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 25, 2024 -

Bill Jacobs MINI responded

Hello Jake, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

...
6
...