Bill Jacobs MINI - Service Center

Always greeted so warmly and detailed offering g of services. Had a few questions and requests for my annual maintenance, and Mitch Shefveland who has helped me a few times now, is always great to wor services. Had a few questions and requests for my annual maintenance, and Mitch Shefveland who has helped me a few times now, is always great to work with. Waiting area with Starbucks coffee also a plus. Thanks Mitch and Bill Jacobs!! More

Been to Bill Jacobs Mini for various reasons and I definitely feel welcome and would recommend the dealership to others. For my most recent visit, a maintenance visit, Mitch S provided a great walk definitely feel welcome and would recommend the dealership to others. For my most recent visit, a maintenance visit, Mitch S provided a great walk-through on what was to be done and other services to consider, with no pressure whatsoever. Very positive, comfortable and accommodating. Kudos to Mitch S for a great experience. Definitely a positive! More

Best Mini service in the Chicagoland area Mitch S. is the best Service advisor at Bill Jacobs. I have owned Mini’s since 2011 and always get may car serviced at Bill Jacobs. It is a team ef Mitch S. is the best Service advisor at Bill Jacobs. I have owned Mini’s since 2011 and always get may car serviced at Bill Jacobs. It is a team effort in customer service with Mitch being the point of contact. He is knowledgeable and helpful. I appreciate everything Mitch does for me and I will be a repeat customer. More

I started going to Bill Jacobs Mini when Mini of Chicago closed. I was hesitant about the drive , but it has been worth it. I have a 2012 Clubman that I love and want to keep forever. As such, I make sure closed. I was hesitant about the drive , but it has been worth it. I have a 2012 Clubman that I love and want to keep forever. As such, I make sure to follow all maintenance schedules. I met Mitch , the service adviser and it has been smooth sailing ever since. He guides me and recommends and prioritizes what my car needs. Great service and my car will run forever. We were so pleased with the service that we decided to purchase a Countryman and lease a second one. We are a Mini family grateful for the friendly and knowledgeable advise from Mitch and everyone at the dealership. More

Excellent Service Shout out to Service Advisor Mitch for the great service during my annual appointment! Taking my car to Bill Jacobs Mini is actually a pleasure becaus Shout out to Service Advisor Mitch for the great service during my annual appointment! Taking my car to Bill Jacobs Mini is actually a pleasure because of the customer focus displayed by Mitch and his team. Definitely a thumbs up experience!!!! Keep up the great work. More

Great service by Bill Jacobs Service representative, Mitch Shefveland, who follow up with details, cost, and convince to service my 2012 Mini convertible to get my new tires and oil changed. Mitch Shefveland, who follow up with details, cost, and convince to service my 2012 Mini convertible to get my new tires and oil changed. More

Mitch is an outstanding service advisor. He is friendly, knowledgeable and very customer focus. I know my car will be well taken care of as long as Mitch has my car. I appreciate everything he has done to m knowledgeable and very customer focus. I know my car will be well taken care of as long as Mitch has my car. I appreciate everything he has done to make my experience outstanding. More

Great place for mini’s Great mini dealership. Our service guy Dean is the best. He is super friendly and very helpful and knowledgeable. A top notch place to buy and repair Great mini dealership. Our service guy Dean is the best. He is super friendly and very helpful and knowledgeable. A top notch place to buy and repair your car. More

Minis are the best!!! Aldo in the service department is by far the most honest person to help you with your Mini. If you ever need a great experience go visit Aldo. Aldo in the service department is by far the most honest person to help you with your Mini. If you ever need a great experience go visit Aldo. More

Wonderful service experience with Aldo Aldo answered all my questions professionally and easy to understand to make sure everything would be taken care of on time. Very happy with service p Aldo answered all my questions professionally and easy to understand to make sure everything would be taken care of on time. Very happy with service provided. More