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Bill Jacobs MINI - Service Center

Naperville, IL

5.0
554 Reviews
Call Service Center (630) 717-6464

554 Reviews of Bill Jacobs MINI - Service Center

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July 22, 2024

Bill Jacobs Mini is such a great dealership - so clean and customer service is exceptional. My advisor Steven Erazo was great. More

by Catherine
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 22, 2024 -

Bill Jacobs MINI responded

Hi Catherine, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2024

Great staff at Bill Jacobs Mini ! Steven Erazo did such a great job at keeping me informed on my car needs More

by kylisha
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 22, 2024 -

Bill Jacobs MINI responded

Hi Kylisha, thank you for your kind review; we are happy to pass along your comments to the team here at MINI Service Center! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2024

Steven Erazo was amazing! He was so nice ! Enjoyed my visit getting my car serviced. More

by charlie
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 22, 2024 -

Bill Jacobs MINI responded

Hi Charlie, thank you for your kind review; we are happy to pass along your comments to the team here at MINI Service Center! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2024

I always enjoy coming to get my car serviced at Bill Jacobs Mini. My advisor Steven Erazo is always great More

by flavia
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 22, 2024 -

Bill Jacobs MINI responded

Hi Flavia, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 18, 2024

Mitch Shefveland is a top notch service Manager at Bill Jacobs Mini. I’m from out of town and got a flat tire from a pot hole. Even though the service department was back logged with customers, Mitch made More

by abeck63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Report | Print
Jul 18, 2024 -

Bill Jacobs MINI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 10, 2024

It seems the dealership goes over and above to make sure you’re very satisfied More

by Hyifda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch from service
Report | Print
Jul 10, 2024 -

Bill Jacobs MINI responded

Hi Hyifda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jul 11, 2024 -

Bill Jacobs MINI responded

Hello Hyifda, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jul 11, 2024 -

Hyifda responded

Seems like they always go over and above their job in the service department. Mitch has been a great service writer.

June 30, 2024

Great dealer and staff. Mitch always takes exceptional care of us and is like family. We will be a customer for life. More

by Tara P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Shefveland
Report | Print
Jul 01, 2024 -

Bill Jacobs MINI responded

Hi Tara, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 29, 2024

Steven Erazo was amazing! He's such a great service advisor and always keeping me informed on car needs. More

by albi
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 01, 2024 -

Bill Jacobs MINI responded

Hi Albi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2024

I brought my mini to get serviced and had an exceptional visit with the help of Steven Erazo! More

by joey
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 01, 2024 -

Bill Jacobs MINI responded

Hi Joey, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you have any further questions, please give us a call. We're always happy to help!

June 26, 2024

Mitch is fabulous! He cares about his customers and does a great job every time. More

by savannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
Report | Print
Jun 27, 2024 -

Bill Jacobs MINI responded

Savannah, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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