Bill Jacobs MINI - Service Center

The service Advisor, Mitch Shefveland was so accommodating and professional. Definitely in good hands here. accommodating and professional. Definitely in good hands here. More

Mitch was awesome. He thoroughly explains everything and makes his clients feel welcome every time. Highly recommend! He thoroughly explains everything and makes his clients feel welcome every time. Highly recommend! More

Good communication and explanation of services that need to be done. I appreciate them bringing me to the car to show me step by step what they look for. to be done. I appreciate them bringing me to the car to show me step by step what they look for. More

Mitch S. has been a super service manager providing professional, personable and trustworthy help for the past six years we have owned our mini cooper s. has been a super service manager providing professional, personable and trustworthy help for the past six years we have owned our mini cooper s. More

Outstanding service. Bill Jacobs Naperville went above and beyond working with Mini NA on recall work. Good communication and follow up. Some parts take a while to come i Bill Jacobs Naperville went above and beyond working with Mini NA on recall work. Good communication and follow up. Some parts take a while to come in (the ones unique to the options on the car) but that’s ok. More

Great experience. My advisor Mitchell Shefveland was very nice, professional and thorough. They got me in right away. My advisor Mitchell Shefveland was very nice, professional and thorough. They got me in right away. More

Mitch shfveland has consistently provided exceptional service as an automotive service advisor. They are always available, informative, and take great care of all my vehicles. service as an automotive service advisor. They are always available, informative, and take great care of all my vehicles. More

Mitchell Shefveland is highly recommended! He explains everything in detail and makes sure everything is correct. Thanks Mitch! He explains everything in detail and makes sure everything is correct. Thanks Mitch! More

Mitchell was an excellent service rep and explained all my options for the current oil change and for future services needed my options for the current oil change and for future services needed More