Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,276 Reviews
Call Service Center (630) 718-2860

1,276 Reviews of Bill Jacobs BMW - Service Center

Sort by
September 22, 2022

Steven Erazo always provides excellent service and explains everything my car needs to get done. More

by will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Sep 24, 2022 -

Bill Jacobs BMW responded

Hi Will, thank you for your kind review; we are happy to pass along your comments to Steven here at Bill Jacobs BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2022

Russ Millard continues to offer us phenomenal service, even a few months after our car purchase. I’ve reached out with various questions and to get some details about parts and accessories. He always was More

by shane.feely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
Report | Print
Sep 21, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 17, 2022

I like the feel like family when I see Jacob Murrar in the service drive. He is always smiling and happy to help . Thank you so much. More

by Mohk87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Sep 20, 2022 -

Bill Jacobs BMW responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

September 17, 2022

Jacob was very helpful and knowledgeable. I’m very happy with my service and will definitely come back to him for my future service needs. More

by Bilalk1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Sep 20, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

September 15, 2022

Went in to get my car serviced and the advisor Steven Erazo was very helpful. More

by peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Sep 18, 2022 -

Bill Jacobs BMW responded

Hello Peter, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2022

Excellent customer service - Steven Erazo did a great job of keeping me informed about my appointment, and provided a thorough explanation of the work performed. More

by richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Sep 18, 2022 -

Bill Jacobs BMW responded

Hi Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2022

Dealership is always very accommodating, service is great thanks to Steven Erazo - very helpful and polite. More

by adnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Sep 18, 2022 -

Bill Jacobs BMW responded

Hi Adnan, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

September 13, 2022

Steven Erazo was very friendly and helpful in explaining what service my car needed. Recommend this advisor and dealership! More

by alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Sep 15, 2022 -

Bill Jacobs BMW responded

Hi Alex, thank you for your kind review; we are happy to pass along your comments to Steven here at Bill Jacobs BMW! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 13, 2022

Steven Erazo was amazing! I give him my highest recommendation as he was very polite and explained well what my car needed to get done. More

by magdalena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Sep 15, 2022 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 13, 2022

I was provided with the utmost customer service by Steven Erazo. The dealership is beautiful, neat & clean. More

by cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Sep 15, 2022 -

Bill Jacobs BMW responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

1
...
98
99
100
...
128