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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,145 Reviews

1,145 Reviews of Bill Jacobs BMW - Service Center

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May 15, 2022

The dealership is very clean. Service is exceptional. Jeff was a great asset to the dealership More

by Florida208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
May 17, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 13, 2022

Jeff was very friendly and explained everything precisely. He gives me confidence my vehicle will be taken care of properly on each visit. More

by Kevin Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebua
May 16, 2022 -

Bill Jacobs BMW responded

Hi Kevin, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thank you so much for your feedback! We hope you have a great day!

May 12, 2022

Clean, courteous, car was ready ahead of their commitment, great atmosphere. Everyone made me feel welcome and taken care of. More

by David.m.wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus
May 14, 2022 -

Bill Jacobs BMW responded

Hi David, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 12, 2022

I've been coming to get my car serviced at Bill Jacobs by Jeff for the last 4 years and I received excellent service as always! More

by elicamp21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff hulsebus
May 13, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thank you, and have a fantastic day!

May 12, 2022

Great service by Jeff. Very attentive and explained service and options thoroughly. Great job Jeff More

by excel-photo-0a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
May 14, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 10, 2022

Excellent service and very transparent. Everyone from the initial crew when you pull your car in to our service advisor was extremely polite, helpful and great to work with. More

by Johnyedinak1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus
May 12, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2022

During my last visit ( May 02, 2022) I experienced at your dealership ( service department ) commendable courtesy, concern and care for which I am profoundly grateful. Kindly continue to extend such prof More

by bharatsarla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
May 11, 2022 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 30, 2022

Thank you to Steven Erazo for the amazing service provided. Very helpful and will definitely recommend! More

by Larissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
May 03, 2022 -

Bill Jacobs BMW responded

Hi Larissa, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 30, 2022

I had my car in for service recently and my advisor Steve Erazo was great. Will be requesting to work with him again in the future. More

by Jessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
May 03, 2022 -

Bill Jacobs BMW responded

Hi Jessie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 29, 2022

I've been coming for regular oil changes for almost 10 years now, and Jeff Hulsebus is definitely someone you can trust for an outstanding service. The dealership also provides you with such an excellent More

by garcia.130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus
May 01, 2022 -

Bill Jacobs BMW responded

Hi, we are so happy to read such a great review about Bill Jacobs BMW! We can't wait to see you again, have a great day.

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